Page 442 - Microsoft Word - FY 2020 Adopted Budget Document

Financial/Economic Development

Goal 3: Promote Organization Sustainability by Recruiting,
Retaining, and Developing Outstanding Employees
Objective 1: Foster and Maintain a Work and Learning Environment that is Inclusive, Welcoming, and Supportive
Project Performance Measure(s) City Service Team (Department)
Core Library Staff Development Staff development hours Neighborhood Services (Library)
FED
3.1.2
Summary:

A key focus for the Library Department is staff Development Hours
development. Every person in the Library organization has 1,600
a contributing role. The way staff approaches their job
1,400
makes a difference to library patrons, coworkers, and the 1,200
organization. The Library team must continue to look
reflectively and strive to engage in our workplace, expect 1,000
the extraordinary from ourselves and our colleagues, see 800
beyond our line of sight, and continue to enhance personal 600
and professional growth. FY 2019 is the second year of this 400
concerted effort to focus on staff development. 200
0
Update: 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
In FY 2019, staff recorded 3,865 hours of development
learning. One hundred and twenty‐one different Library FY 2018 FY 2019
team members took advantage of 33 professional
conferences, 32 job‐related podcasts and reading, 242
webinars, 328 workshops, 97 Lynda.com courses, and 55
continuing education courses. Topics such as Building
Resilience, Strategic Approach to Community Outreach,
Child Sexual Abuse Prevention, Importance of Play,
Working with Upset Customers, and Connecting Your DNA
through Genealogy were among a few. Team members can
self‐select learning opportunities, or the training may be a
requirement. Allowing for both paths to learning increases
the employee’s job satisfaction, morale, and motivation. It
also better equips them to manage the diverse situations
they can encounter in providing public service or at the
workplace.

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