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Financial/Economic Development
Goal 3: Promote Organization Sustainability by Recruiting,
Retaining, and Developing Outstanding Employees
Objective 1: Foster and Maintain a Work and Learning Environment that is Inclusive, Welcoming, and Supportive
Project Performance Measure(s) City Service Team (Department)
Core HR Training Program Shared Services (Human Resources)
FED Redevelopment
3.1.4
Summary:
Milestone Estimated Actual
Human Resources has identified a need to re‐ Completion Completion
evaluate the training and staff development Solicit RFQ for Consultant 3 Quarter Complete
rd
programs in effort to provide quality, cost‐ Services
th
effective training that increases productivity, Ongoing review of current 4 Quarter
improves customer service, focuses on leadership training programs
development, and provides a training plan for all Revise and publish FY 2020 4 Quarter
th
employee groups. training resource guide
Implementation of new 4 Quarter
th
Update training program performance
Revamp of Supervisor Series is in full swing with measures
focus on policy projects. CyberU contract was
executed offering employees over 1,000 online
st
learning courses available October 1 . Several
Departments throughout the City are utilizing
Cornerstone as a means for tracking enrollment
in training classes being offered at a department
level.
Training Catalog has been created which includes
all eLearning and ILT along with date going into FY
2020. New courses include subjects that focus on
innovation, leadership and communication, to
include the return of the acclaimed Crucial
Conversations workshop, now facilitated by City
staff.
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