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Financial/Economic Development


                                 Goal 3: Promote Organization Sustainability by Recruiting,
                                     Retaining, and Developing Outstanding Employees
                Objective 1: Foster and Maintain a Work and Learning Environment that is Inclusive, Welcoming, and Supportive
                       Project                  Performance Measure(s)           City Service Team (Department)
             Core  HR Training Program                                       Shared Services (Human Resources)
             FED   Redevelopment
             3.1.4
             Summary:
                                                                    Milestone          Estimated    Actual
             Human Resources has identified a need to re‐                             Completion  Completion
             evaluate the training and staff development   Solicit RFQ for Consultant   3  Quarter   Complete
                                                                                       rd
             programs in effort to provide quality, cost‐  Services
                                                                                       th
             effective training that increases productivity,   Ongoing review of current   4  Quarter
             improves customer service, focuses on leadership   training programs
             development, and provides a training plan for all   Revise and publish FY 2020   4  Quarter
                                                                                       th
             employee groups.                              training resource guide
                                                           Implementation of new      4  Quarter
                                                                                       th
             Update                                        training program performance
             Revamp of Supervisor Series is in full swing with   measures
             focus on policy projects. CyberU contract was
             executed offering employees over 1,000 online
                                          st
             learning courses available October 1 .  Several
             Departments throughout the City are utilizing
             Cornerstone as a means for tracking enrollment
             in training classes being offered at a department
             level.

             Training Catalog has been created which includes
             all eLearning and ILT along with date going into FY
             2020. New courses include subjects that focus on
             innovation, leadership and communication, to
             include the return of the acclaimed Crucial
             Conversations workshop, now facilitated by City
             staff.




























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