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Financial/Economic Development


                                 Goal 3: Promote Organization Sustainability by Recruiting,
                                     Retaining, and Developing Outstanding Employees
                Objective 1: Foster and Maintain a Work and Learning Environment that is Inclusive, Welcoming, and Supportive
                          Project                 Performance Measure(s)         City Service Team (Department)
             Core  Gallup Incorporated – For   Employee Engagement           Shared Services (Human Resources)
             FED   Employment Engagement
             3.1.3  Survey
             Summary:
                                                                  Milestone            Estimated       Actual
             GALLUP is a cloud‐based platform that provides                            Completion    Completion
             leaders with vital information such as      Provide Data to Directors/City   3  Qtr. FY 2018   100%
                                                                                      rd
             engagement results and teams progress toward   Manager’s Office
                                                                                      rd
             action plans.  It also provides a library of tools so   Select participating Group 3   3  Qtr. FY 2019   100%
             that leaders can better understand their results,   departments for Gallup
             act on workplace related topics and help team   engagement survey
             optimize performance.                       Launch Group 3 (Phase 1)    4  Qtr. FY 2019   90%
                                                                                      th
                                                         Survey
             The project consists of 2 phases:           Relaunch for Group 1        4  Qtr. FY 2019   100%
                                                                                      th
             Phase 1 – The initial survey will be sent to   Participants
             selected departments (via E‐Mail) for completion   Launch Group (Phase 2) Survey  4  Qtr. FY 2019   100%
                                                                                      th
             and will remain open for a period of two weeks.
             Results, established metrics and resources will be
             distributed to Department Directors and
             designees (via Gallup’s online platform) for
             review after the survey has closed. Departments
             will be able to assess the areas in which they are
             above/below favorable scores and develop action
             plans for maintenance/improvement.

             Phase 2 – For benchmarking purposes, a second
             survey will be distributed to the same
             departments approximately one year after the
             initial survey. These results will directly measure
             the change in Gallup’s engagement metrics from
             the initial survey, thereby empowering
             departments to gauge success of their tactics, and
             will provide information on which key areas still
             need attention.

             Update:
             Due to mitigating circumstances that would have
             had an adverse effect on the engagement results,
             the Asset Management, Aviation and Hand‐Tran
             departments chose to postpone their survey until
                 st
             the 1  quarter of FY 2020.











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