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Financial/Economic Development

Goal 2: Improve Operational Efficiency
Objective 1: Organize to Improve Operational Efficiency
Project Performance Measure(s) City Service Team (Department)
Core Open Records  Number of Open Records Neighborhood Services (Police)
FED Requests/Intergovernmental Requests
2.1.4 Agency Requests  Number of Intergovernmental
agency requests
Summary:

The Records Services Unit serves as the repository for Number of Open Record Requests
the official records that document the activity of the 1,700
Police Department. The Texas Public Information Act 1,600
is a state law that gives any person the right to submit 1,500
a written request asking for any document related to 1,400
official city business. The department handles both
1,300
ORR (Open Record Requests) from the public and IRR
(Inter‐Agency Record Requests) from other law 1,200
enforcement agencies or segments of the criminal 1,100
justice system. The department must provide a 1,000
response within 10 business days regarding the status 900
of a request, including if it was submitted to the 800
Attorney General to rule whether or not the material 700
is exempt from disclosure. The department continues 600
to look for ways to expedite information for citizens 500
when possible, in an attempt to provide information
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
publicly without waiting for a specific request.
FY 2015 FY 2016 FY 2017
Update:
FY 2018 FY 2019
The fourth quarter FY 2019 saw an increase in Open
Records Requests (ORR) with 294 additional requests.
The number of requests was 1,274 last quarter
comparted to 1,568 for this quarter, equating to a Number of Interagency Record Requests
23% increase. Intergovernmental Agency Requests
(IRR) experienced a slight decline of 2.7%, going from 1,650
1,210 in the third quarter to 1,177 in the fourth 1,550
quarter. Sources of IRRs remains fairly consistent
with the majority (32%) coming from Department of 1,450
Family and Protective Services. The second most 1,350
requests are for pre‐employment background checks 1,250
and those initiated by probation/parole officers. They
each have an 18% share of the total requests. Law 1,150
enforcement agencies are third making 10% of the 1,050
requests.
950
850
750
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
FY 2015 FY 2016 FY 2017
FY 2018 FY 2019

92