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Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 1: Provide for the Efficient Access and Appropriate Management of the City’s Data
Project Performance Measure(s) City Service Team (Department)
PTW Enterprise IT Project – Health Economic Development and Capital
1.1.10 Workflows in AMANDA Investment (IT and Planning)
Summary:
Planning & Development Services (PDS) Health Services Milestone Target Date Status
uses AMANDA to track registrations, plan reviews, Charter Development 1 Qtr. FY 2019 Complete
st
nd
complaints, permits and inspections for food Project Planning 2 Qtr. FY 2019 Complete
establishments, childcare facilities, temporary food Design Sessions 3 Qtr. FY 2019 Complete
rd
establishments, and mobile food units. Development HLTH Nov. 2019 In progress
and HMBL
Since the original configuration of AMANDA for CD&P Implementation / Go Nov. 2019
Health Services in 2006, there have been minimal folder live HLTH and HMBL
updates. The current folder schematic has not kept pace Development HREG Nov. 2019
with operational business needs or industry demands. Implementation / Go Dec. 2019
live HREG
By aligning existing features of the customer facing
Development HFTE Dec. 2019
online permitting tools on arlingtonpermits.com with
Implementation / Go Dec. 2019
improved Health Services folder functions in AMANDA,
live HFTE
online capability expansion will provide immediate Development HCCF Jan. 2020
access for customers, simplify application and billing
and HFEP
processes along with improving customer service Implementation / Go Jan. 2020
efficiency.
live HCCF and HFEP
Development OSSF Feb. 2020
Update:
The Health Workflow project has resumed active Implementation / Go Feb. 2020
development with plans to implement AMANDA folders live OSSF
nd
Project Close 2 Qtr. FY 2020
updates as completed in five separate Go‐Lives events.
Development of folder updates are in progress for HLTH
(Health Division Complaint) and HMBL (Health Mobile). Notes:
The project schedule has been refined in greater detail with
implementation timelines for five Go‐Live delivery dates
st
nd
during FY 1 and 2 Quarter.

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