Page 67 - Haltom City FY19 Annual Budget

INFORMATION TECHNOLOGY SERVICES

Mission Statement

The mission of the IT Services department is to provide quality technology-based services in a
cost effective manner to facilitate the city's vision as it applies to providing quality services to all
members of the community.

Accomplishments of FY2018

✓ Upgraded and Consolidated the telecommunications system, providing enhanced
telephony features and reducing cost by $2000 per month
✓ Upgrade portion of infrastructure in support of telecom system upgrade and more
effective network manageability
✓ Began Internet live streaming of City Council meetings.
✓ Replaced all Public and Staff Computers at the library
✓ Replaced all staff computer at Public Works
✓ Replaced all public computers at Senior Center
✓ Placed HCTV UAS (drone) in service to support Police, Fire and Public Works
✓ Upgraded vehicle laptops for First Responders
✓ Integrated existing Geo-Spatial-Data with MyGov to support implementing this new
system
✓ Installed additional ISP portal to increase Internet bandwidth
✓ Optimized City web site significantly reducing page load time
✓ Configured and managed new signage for Fuel City and Recreation Center
✓ Replaced camera security system, installed new server and client, improving quality of
video and storage capacity
✓ Provided technical support for the Birdville Historical Society

Objectives for FY 2019

➢ Continue to bring the PC Inventory to “Under Warranty” Status improve productivity and
reduce support calls
➢ Continue infrastructure and server upgrade to current standards
➢ Create a reliable redundant network connection from Fire Station 2, Senior Center, Parks
Office, Fire Station 3, Public Works and City Library to the City network
➢ Research options for connecting all City facilities to the network using fiber
➢ COA license for UAS (drone) use by HCTV

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