Page 207 - CityofSouthlakeFY27Budget
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TABLE OF CONTENTS
FINANCE & TECHNOLOGY
DEPARTMENT AT A GLANCE
OUR MISSION: The mission of the Finance Department is to facilitate accountability of City funds and
other assets entrusted to the City and provide financial information to enable decision-making that will
ensure the City’s financial sustainability while providing exemplary service to our internal and external
customers.
OUR MISSION: The mission of Information Technology is to provide technology services to the City
of Southlake that are secure, scalable, reliable, financially viable, and aligned with the city’s Strategic
Management System. City Department Overview
FINANCE
ADMINISTRATION PURCHASING IT OPERATIONS
FINANCE &
TECHNOLOGY
UTILITY BILLING
MUNICIPAL COURT TEEN COURT
CUSTOMER SERVICE
46.3875 $7,798,231* 13.5% 96%
General Fund Budget
FTE of the total General Fund Value for Taxes Rating
*Additional operational funding provided by the Court Technology Fund, the Technology Infrastructure & Security Fund, and the Utility Fund.
THE SOUTHLAKE STANDARD
Southlake deliberately sets service standards above baseline expectations. The standards below illustrate
where Finance & IT exceeds typical municipal operations in fiscal integrity, transparency, and technology
reliability.
Service Baseline Expectation Southlake Standard
Area
Bond Rating Investment-grade rating AAA from all three agencies (S&P, Fitch, Moody’s)
GFOA Triple Crown: Distinguished Budget, Excellence in
Financial Basic GAAP compliance Financial Reporting, and Popular Annual Financial Report
Reporting
(less than 1% of U.S. governments)
14th consecutive Achievement of Excellence in
Procurement Compliance with state purchasing laws
Procurement from National Procurement Institute
Multi-layer security and triple redundancy; third-party
Cybersecurity Basic protections
assessment with full remediation
Utility Billing Standard collections 99.9% collection rate
Value for Citizen satisfaction above 90% 96% of residents rate value for taxes as excellent, very
Taxes good, or good
FY 2027 City of Southlake | Budget Book 207
