Page 210 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

WHAT WE DO: CORE SERVICES

Finance & IT provides the financial backbone and technology infrastructure that enables
every City department to operate. The department processes utility billing for the entire
community, secures the City’s technology systems, and administers court operations.

01
01 Financial Planning & Reporting 02 Purchasing & Procurement
02

Provides financial planning, budgeting, accounting, treasury, Administers citywide procurement and contract
investment management, and financial reporting to ensure management services with a focus on transparency,
fiscal sustainability, transparency, and accountability. competition, compliance, and best-value purchasing
City Department Overview
Through disciplined financial stewardship and long-range practices. The division supports departments across the
planning, the City maintains AAA bond ratings from all organization by standardizing procurement procedures,
three major credit rating agencies, earns the GFOA Triple improving purchasing guidance and workflows, and
Crown distinction, receives clean annual audit opinions, and ensuring efficient and responsible use of public resources.
positions the organization for long-term financial success. These efforts contributed to the City receiving its 14th
consecutive Achievement of Excellence in Procurement
recognition.

03 Utility Billing & Customer Service 04 Court Administration
04
03
Provides utility billing and customer service for water, Administers court operations, compliance reporting,
wastewater, drainage, and solid waste services while and restorative justice programming that support both
ensuring accurate billing, responsive customer support, accountability and community engagement. Municipal
and reliable revenue collection. The division manages Court processes violations of city ordinances and state law
approximately 9,000 utility accounts and continuously in an efficient and professional manner, while Teen Court
improves service delivery through technology, process provides a diversion and youth accountability program that
improvements, and strong financial controls. emphasizes education, civic involvement, and volunteerism.

05
05 IT Infrastructure & Cybersecurity 06 Application Support & Innovation
06
Manages the City’s enterprise technology infrastructure, Supports enterprise business applications, systems
cybersecurity environment, network operations, system integration, workflow automation, and digital services that
resiliency, and business continuity systems that support improve operational efficiency and the customer experience
all City services. The department continues to strengthen across the organization. The division partners with
operational reliability and security through investments departments to modernize business processes, implement
in triple-redundant network architecture, multi-layer new technologies, and deliver innovative solutions that
cybersecurity protections, continuous monitoring, and streamline operations and enhance service delivery.
infrastructure modernization.

210 FY 2027 City of Southlake | Budget Book FY 2027 City of Southlake | Budget Book 211