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TABLE OF CONTENTS





                CITY-WIDE GOAL: Achieve ‘best in class’ recognition for the development and implementation
                  of a strategic management system that fosters and demonstrates the values of excellence,
                                     innovation, integrity, teamwork, and accountability.


            Department Goal: Maximize the effective use of departmental resources—people, processes, and
            technology—to achieve strategic objectives and deliver high-quality services in alignment with the City’s
            values and priorities.

            Implementation Strategy:
            •   Establish an interdepartmental cross-training program to strengthen organizational resilience, promote
              knowledge sharing, and ensure continuity of operations across key functions.
            •   Form an internal Finance and Technology work group to actively contribute to the creation, execution,
              and monitoring of departmental business and work plans


                     CITY-WIDE GOAL: Develop a highly qualified, motivated, well-trained, and innovative
   City Department Overview
                 workforce to serve the needs of an evolving community by solidifying a learning culture and
                   implementing recommendations from the City of Southlake Organizational Learning and
                                           Development Strategic Operations Plan.


            Department Goal: Cultivate a positive, engaging, and growth-oriented work environment that supports
            employee development, leverages individual strengths, and empowers staff to deliver exceptional
            service to the community.

            Implementation Strategy:
            •   Promote awareness and understanding of the City’s strategic management system by providing
              employees with training opportunities, tools, and resources that connect their day-to-day work with
              organizational goals.
            •   Implement strength-based development practices that help employees identify and apply their unique
              talents to their roles, contributing to personal growth, team performance, and departmental success.































            212   FY 2027 City of Southlake  |  Budget Book                                                                                                                                           FY 2027 City of Southlake  |  Budget Book   213
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