Page 205 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

CITY-WIDE GOAL: Develop strategic management program measures to ensure leaders
are properly managing and fully aware of expected outcomes, monitoring progress, and
aligning work efforts to meet expectations.

Department Goal: Achieve the City’s goals by implementing the Southlake Comprehensive Plan, and
more specifically, the Economic Development and Tourism Master Plans. City Department Overview

Implementation Strategy:
• Develop an annual work plan that implements comprehensive plan recommendations, establishes
outcomes, defines timelines, and demonstrates success in implementation.

Performance Measures

FY 2024 FY 2025 FY 2026 FY 2027
Performance Measure
Actuals Actuals Projection Target

Local Unemployment Rate 4.0% 3.9% 4.0% 4.0%

Southlake Retail Occupancy Rate 97.2% 97.7% 97.0% 95.0%

Southlake Office Occupancy Rate 82.5% 84.8% 87.0% 85.0%

Consumer Sales - Sales Tax (One Cent) -7% 2% 4% 2%
Percentage Increase (year-over-year)

TEDC Economic Excellence Award Shopping & Dining Citizen Satisfaction
TEXAS ECONOMIC DEVELOPMENT COUNCIL 2025 CITIZEN SATISFACTION SURVEY
Recognizes outstanding economic development Shopping & Dining Citizen Satisfaction
programs and leadership. Southlake has received 2025 Citizen Satisfaction Survey
this recognition seven times, most recently for 78% of residents rated shopping and dining
2025, placing it among the most consistently as excellent or very good, exceeding the 75%
recognized programs in Texas. stretch target. This metric increased from 61%
two years prior, the strongest positive trend
among all citizen survey measures.

FY 2027 City of Southlake | Budget Book 205