Page 180 - CityofSouthlakeFY25AdoptedBudget
P. 180

Human Resources - Department Goals



            CITY-WIDE GOAL: Develop a highly qualified,
            motivated, well-trained, and innovative                Department goal: Develop talent acquisition
            workforce to serve the needs of an evolving            and retention programs that result in a positive
            community by solidifying a learning culture            employee experience through all stages of the
            and implementing recommendations from the              employee lifecycle: recruitment, onboarding,
            City of Southlake’s Organizational Learning            development, retention, and exit.
            and Development Strategic Operations Plan.
                                                                   Implementation Strategy:
            Department goal: Develop and implement                 •   Implement the FY 2025 people initiatives,
            effective employee engagement, employee                  including identified compensation and
            wellbeing, and employee experience strategies            benefits programs in support of the City’s
            that foster a positive workplace culture,                employer-of-choice strategy.
            resulting in a fully engaged workforce that
            exerts discretionary effort to move the                CITY-WIDE GOAL: Improve accountability
            organization towards its defined mission and           structures for stronger efficacy by
            goals.                                                 streamlining systems and reinforcing strategic
                                                                   alignment throughout all levels of the
   City Department Overview
            Implementation Strategy:                               organization through implementation tools
            •   Administer the 2024 Employee Engagement            such as departmental business/work plans,
               and Wellbeing survey to evaluate employee           business unity scorecards, comprehensive
               engagement and wellbeing.                           planning, and other accountability
            • Administer the 2025 Employee Benefits                mechanisms.
              survey to evaluate employee satisfaction with
              employee benefits.                                   Department goal:  Identify, evaluate, and
            • Update the Learning and Development                  implement process improvements to gain
              Strategic Operations plan to establish a             efficiencies that utilize technology solutions,
              strategic and systematic approach to creating        integrate new and emerging trends, and
              a learning culture within an organization that       improve customer service.
              supports continuous improvement, innovation,
              and growth.                                          Implementation Strategy:
                                                                   •   Implement Enterprise ERP Human Resources
            CITY-WIDE GOAL: Attract, develop, and                    software enhancements to improve efficiency,
            retain highly qualified employees through the            automate tasks, and reduce human error.
            creation and implementation of an innovative
            and strategic recruitment and retention
            plan that ensures a diverse applicant pool,
            promotes personal growth, fosters employee
            engagement, and includes a dynamic and
            inclusive training environment throughout an
            employee’s career.

            Performance Measures


                                                            FY 2022      FY 2023      FY 2024       FY 2025
             Performance Measure
                                                            Actuals       Actuals     Projection     Target
             Full-time Voluntary Turnover Rate               15.70%       13.00%       15.00%        8.00%

             Time-to-Fill Vacant Positions                  150 days     122 days      90 days      90 days

             Value of Volunteer Time                        $457,113     $626,112     $755,027     $600,000






      180   FY 2025 City of Southlake  |  Budget Book
   175   176   177   178   179   180   181   182   183   184   185