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Business Plan                                             Return to Table of Contents





                                               Leverage Technology

                           Goal 1: Ensure Availability of Information, Programs, and City Services
                        Objective 1: Provide for the Efficient Access and Appropriate Management of the City’s Data
                          Project                  Performance Measure(s)                 Department(s)
             LT    Enterprise IT Project (FY 2022)   Project Completion        Office of Strategic Initiatives
             1.1.2  – Content Management
                   System for Police
             Summary:
                                                                      Milestone        Estimated      Status
              This project will expand use of the City’s enterprise                   Completion
                                                                                      st
              document management solution Laserfiche Rio by     Project Charter     1  Qtr. FY 2022   Complete
              engaging DocuNav to configure a Laserfiche Rio     LF Migration /      3  Qtr. FY 2022   Complete
                                                                                      rd
              environment for the Police Department (APD). This will   Upgrade
                                                                                      th
              be a multi‐phased/multi‐year project that will also   Planning Phase   4  Qtr. FY 2022   Complete
              include configuring Laserfiche to manage:          Design Phase        4  Qtr. FY 2022   Complete
                                                                                      th
                                                                 Installation of PD   2  Qtr. FY 2023   Complete
                                                                                      nd
                •   Structured and unstructured data             Repository
                •   A Citizen‐facing portal for data submissions   Citizen Evidence   2  Qtr. FY 2023   Complete
                                                                                      nd
                •   Forms and workflows                          Portal
                •   Request and issue management                 Forms Process       3  Qtr. FY 2024   Pending
                                                                                      rd
                •   Asset management, and                        Asset Management    1  Qtr. FY 2025   In Progress
                                                                                      st
                •   Training and file management.                Request and Issue   2  Qtr. FY 2025   In Progress
                                                                                      nd
                                                                 Management
             APD currently stores over 60 terabytes of unstructured   Training Scheduling   2  Qtr. FY 2025
                                                                                      nd
             data in the City’s file shares. For data stored in an   Process
             unstructured manner, there is not an effective search   Project Closure   2  Qtr. FY 2025
                                                                                      nd
             solution, document hold process or enforceable
             retention policy.                                  Note on Schedule Change:  The change order to extend
                                                                the project timeline has been approved. This delay is
             The partner vendor is preparing to load the Asset   attributed to the partner vendor’s inability to deliver
             Management Application into the Laserfiche test    the required functionality.
             environment to begin technical testing and user testing.   The deliverable dates have been adjusted, per table
                                                                above:
             The project team reviewed the Software Requirements    •   Asset Management
             Specification (SRS) Document and provided feedback and   •   Request and Issue Management
             comments.  The partner vendor is performing            •   Training Scheduling Process
             development efforts for the Laserfiche Request and Issue   •   Project Closure
             Management Application.

             The project schedule exceeded the planned completion
             date.  The partner vendor has been late in delivering
             Laserfiche applications according to their estimated
             schedule.  The remaining project deliverables are Asset
             Management, Request and Issue Management, and the
             Training Scheduling Process. Based on partner vendor’s
             adjusted timeline, the project has been extended to
             December 31, 2024.












             FY 2025 Adopted Budget and Business Plan                                        65                                                                City of Arlington, Texas
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