Page 164 - Southlake FY24 Budget
P. 164
Human Resources - Department Goals
CITY-WIDE GOAL: Develop a highly qualified, Department goal: Develop talent acquisition
motivated, well-trained, and innovative and retention programs that result in a positive
workforce to serve the needs of an evolving employee experience through all stages of the
community by solidifying a learning culture employee lifecycle: recruitment, onboarding,
and implementing recommendations from the development, retention, and exit.
City of Southlake’s Organizational Learning and
Development Strategic Operations Plan. Implementation Strategy:
• Implement the FY 2024 people initiatives,
Department goal: Develop and implement including identified compensation and benefits
effective employee engagement, employee programs in support of the City’s employer-of-
wellbeing, and employee experience strategies choice strategy.
that foster a positive workplace culture resulting in
a fully engaged workforce that exerts discretionary CITY-WIDE GOAL: Improve accountability
effort to move the organization towards its structures for stronger efficacy by streamlining
defined mission and goals. systems and reinforcing strategic alignment
throughout all levels of the organization, through
Implementation Strategy: implementation tools such as departmental
City Department Overview
• Administer the biennial 2023 Employee business/work plans, business unity
Engagement Survey and follow-up State of scorecards, comprehensive planning, and other
the Team meetings to evaluate employee accountability mechanisms.
engagement and develop a post survey
implementation plan. Department goal: Identify, evaluate, and
• Update the Learning and Development Strategic implement process improvements to gain
Operations plan to establish a strategic and efficiencies that utilize technology solutions,
systematic approach to creating a learning integrate new and emerging trends, and improve
culture within an organization that supports customer service.
continuous improvement, innovation, and
growth.. Implementation Strategy:
• Evaluate existing technology solutions
CITY-WIDE GOAL: Attract, develop, and retain and operational procedures for process
highly qualified employees through the creation improvements and software enhancements,
and implementation of an innovative and including Laserfiche, Munis, NeoGov and
strategic recruitment and retention plan which Smartsheet, specifically regarding HR data,
ensures a diverse applicant pool, promotes payroll and talent acquisition.
personal growth, fosters employee engagement,
and includes a dynamic and inclusive training
environment throughout an employee’s career.
Performance Measures
FY 2021 FY 2022 FY 2023 FY 2024
Performance Measure
Actuals Actuals Projection Target
Full-time Voluntary Turnover Rate 12.10% 15.70% 13.00% 8%
Time-to-Fill Vacant Positions 141 days 150 days 90 days 90 days
$258,229
Value of Volunteer Time (Impacted by $457,113 $457,000 $600,000
pandemic)
164 FY 2024 City of Southlake | Budget Book
