Page 167 - Southlake FY23 Budget

CITY DEPARTmEnT OvERvIEw

FIRE DEPARTmEnT

d ep ar t M ent gO a L s
departMent gOaLs

City-wide goal: Ensure that strategic management planning efforts reflect the community’s desired outcomes,
anticipate trends and risks, and so that system elements produce measurable outcomes and successes can be
clearly communicated.
Department goal: Increase Effectiveness of fire personnel on EMS scenes.
Implementation Strategy:
• Evaluate and revise emergency medical training to ensure service provision is meeting or exceeding
standard of care.
• Evaluate and revise medical protocols to ensure they are meeting or exceeding the standard of care.
• Evaluate medical equipment to ensure technology relevance and budget for replacement equipment
where necessary.

City-wide goal: Emphasize “future readiness” tech initiatives through business unit and Corporate Leadership
Team collaboration.
Department goal: Complete “Future- Ready” Emergency Operations Center (EOC) upgrade and relocation project.
Implementation Strategy:
• Oversee EOC needs assessment and project design, utilizing the Emergency Preparedness Matrix Team.
• Oversee EOC project management, relocation and construction.
• Implement new processes and procedures utilizing new technological advances.

City-wide goal: Attract, develop, and retain highly qualified employees through the creation and implementation
of an innovative and strategic recruitment and retention plan which ensures a diverse applicant pool, promotes
personal growth, fosters employee engagement, and includes a dynamic and inclusive training environment
throughout an employee’s career.
Department goal: Implement driver/engineer fire inspector program
Implementation Strategy:
• Implement current Driver/Engineer Fire Inspector training and certification.
• Add Texas Commission on Fire Protection Fire Inspector Certification to the Driver/Engineer job description

an
C
erf
M
e Measures
O
r
p
perfOrManCe Measures
fy 2020
fy 2021
fy 2022
perfOrManCe Measure aCtuaLs aCtuaLs prOjeCtiOn fy 2023
target
Achieve a high percentage of citizen satisfaction in fire services
provided 90% 90% 90% 93%
Fire Total Response Time (seconds)
408 414 416 445
EMS Total Response Time (seconds)
394 387 371 405
CPR Success Rate
32% 35.70% 46% 15%

166 FY 2023 City of Southlake | BUDGET BOOK
WWW.CITYOFSOUTHLAKE.COM