Page 221 - Southlake FY22 Budget

CITY DEPArTMEnT OVErVIEW
LIBrArY SErVICES

Department Core Services
Department Scorecard

Perspec- tive Ref. Measure Previous Previous Current Measure- Target
Period
ment
Period
Average # of training hours per PT
4.2.2 10 6 9 > or = 6.00
employee - Department

Q12 Survey: Q03 - At work, I have the
4.2.3 opportunity to do what I do best every 4.21 4.25 4.00 > or = 4.50
day
Q12 Survey: Q12 - This last year, I
4.2.4 have had opportunities at work to 4.01 4.04 4.42 > or = 4.50
learn and grow

Department full-time voluntary turn-
4.2.5 0% 0% 0% < 8%
over rate
%of Part Time employees attending No previous
4.2.6 100% 100% = 100%
advanced staff training data

4.3 Hire a skilled workforce of lifelong learners who support the Library’s mission (LBL2) (L3) 48
Promote Learning & Growth 4.4 for librarians 3.59 3.38 3.91 > or = 4.50
# Earned continuing education credits
53
48
49
4.3.1
=
Recognize & reward high performers (L4)
Q12 Survey: Q04 - In the last seven
days, I have received recognition or
4.4.1

# of staff recognition activities for Part
4.4.2 praise for doing good work 4 2 4 > or = 2
Time employees

# of staff recognition activities for Full
4.4.3 4 2 4 > or = 2
Time employees

4.4.5 Recognize high performers 4 4 13 > or = 4
4.5 Empower informed decision-making at all levels in the organization (L5)
Q12 Survey: Q07 - At work, my opin-
4.5.1 3.71 3.79 4.08 > or = 4.50
ions seem to count
Build a positive, productive & engaged workforce that supports the City’s mission and strategic goals
4.6
(LBL4) (L6)
Q12 Survey: Q00 - How satisfied are
4.6.1 you with the City of Southlake as a 4.14 4.01 4.08 > or = 4.50
place to work?

220 FY 2022 City of Southlake | BUDGET BOOK
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