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ADOPTED | BUDGET
Major Capital Equipment Capital Projects
Department Project Title Project Number
Information Services Replacement of CAD/RMS Public Safety Software Platform IS1502
Project Description
Replacement of the current CAD/RMS software platform (CRIMES) with a different software and vendor.
Project Justification
The current software (CRIMES) is not meeting the needs for Public Safety. CRIMES has proven to be improperly developed and this
poor development becomes apparent when the end-users attempt to use the software. Typically, the fixes from CRIMES are
implemented and tend to cause more issues for the user. The problematic software platform causes problems for all users involved
in the Joint Dispatch project-North Richland Hills, Richland Hills, Watauga, and Haltom City.
Currently, staff from all of the participating cities are working to develop an RFP searching for a new software platform. This RFP
should be available to potential vendors in May 2014 with the selection process/software demos taking place during the summer
months. Contractual negotiations and pricing quotes should be ready for evaluation by staff the 4th quarter of the calendar year.
One of the requirements of the RFP will be for the selected vendor to offer a leasing agreement for the software platform.
The lease/purchase cost(s) of this project is to be shared by all member cities of the Joint Dispatch Project.
The funding source for this project is Certificates of Obligation.
Project Schedule Beginning Date Ending Date History Fiscal Year Amount
Professional Services Adopted Budget 2014-15 $3,000,000
Engineering/Design Revision 2016-17 $20,000
Land/ROW Acquisition Revision 2019-20 ($81,000)
Construction Total $2,939,000
Other 10/2014 02/2018
Total Schedule 10/2014 02/2018
Sources of Funds Appr. To Date 2021‐22 Budget 2022‐23 Estimate 2023‐Completion Total Funding
General Obligation Bonds
Certificates of Obligation
Federal/State Grants
Reserves 0 0 0 0 $0
Sales Tax
Other 2,939,000 0 0 0 $2,939,000
Total Funding $2,939,000 $0 $0 $0 $2,939,000
Project Costs To Date 2021‐22 Budget 2022‐23 Estimate 2023‐Completion Total Cost
Professional Services
Engineering/Design
Land/ROW Acquisition
Construction 20,000 0 0 0 $20,000
Other 2,919,000 0 0 0 $2,919,000
Total Costs $2,939,000 $0 $0 $0 $2,939,000
Operating Impact
Software Platform Maintenance.
Fiscal Year 2020‐21 2021‐22 2022‐23 2023‐24 2024‐25 Total Impact
Amount $0 $0 $0 $0 $0 $0
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NRH | TEXAS