Page 232 - City of Mansfield FY22 Operarting Budget

Performance Measures
NEW Actual Actual Budget Budget
Neighborhood Services 2018/2019 2019/2020 2020/2021 2021/2022
Demand 80
Registrations received - ARB 85%
Realtor attendance - ARB 48
Applications received - MMM TBD
Code violations referred to MVP 20
Number of registered HOA or NA - NLR 15
Program attendance for quarterly- NLR TBD
Program attendance - NOR
Workload
Number of meetings offered - ARB 1
Number of semesters offered - MMM 2
Number of monthly service projects - MVP 10
Number of meetings offered - NLR 4
Number of newsletters produced - NLR 4
Number of outreach events produced - NOR TBD
Productivity
Number of volunteers MVP (program year) 5000
Number of volunteer hours MVP (program year) 25000
Code violations cured by MVP TBD
Number of dumpsters provided MVP (program year) 12
Number of bags of trash collected MVP (program year) 500
Effectiveness
Realtor Survey Satisfaction Rating 85%
Program Completion - MMM 90%
Student Survey Satisfaction Rating - MMM 90%
Staff Survey Satisfaction Rating - MMM 85%
Cost savings for donated volunteer hours (program year) - MVP $680,000
Newsletter production 100%

Measureable Outcomes:
• My Mansfield Muni-Versity applications and program completion.
• Increase number of volunteer hours and participants provided through the MVP.
• Develop database of HOA and NA groups.
• Complete neighborhood outreach events.

Neighborhood Outreach-NEW Actual Actual Budget Budget % Change
Summary 2018-2019 2019-2020 2020-2021 2021-2022 2021-2022
Personnel Services $ - $ - $ - $ 325,527 -

Operations - 12,960 - 44,270 -

Total $ - $ 12,960 $ - $ 369,797 -

Neighborhood Services-NEW 2019-2020 2020-2021 2021-2022 2021-2022
Full Time Equivilent Positions Budget Budget Budget Change
Communications & Outreach Director - - 1 1
Volunteer Coordinator - - 1 1
Total 0 0 2 2

Contact: Bernadette McCranie, 817-276-4266

231