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                                             Put Technology to Work

                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                         Objective 3: Increase Convenience for the Customer
                           Project                     Performance Measure(s)               Department(s)
             PTW   Post COVID‐19 Jury Trial       In‐Person Jury Trial             Municipal Court
             1.3.1  Implementation                Reimplementation
             Summary:
             The Texas Supreme Court and Office of Court           Milestone           Target Date     Status
                                                                                      th
             Administration have issued Emergency orders and   Incorporate Stakeholders   4  Qtr. FY 2021
             guidance to Courts in response to the COVID‐19.    (Judges, prosecutors, Clerks,
                                                          and Bailiffs) into a Jury
             In its Seventeenth Emergency Order Regarding the   committee to create a Jury
             COVID‐19 State of Disaster issued on May 27, the   implementation Plan.
             Supreme Court prohibited courts from holding jury   Implement any physical/social   4  Qtr. FY 2021
                                                                                      th
             proceedings, including jury selection or a jury trial,   distancing needs for
             prior to August 1.  This prohibition was extended   courtrooms
                                th
             and was lifted in the 36  Emergency order that   Conduct Jury trial runs with   1  Qtr. FY 2022
                                                                                      st
             lifted restrictions on in‐person hearings and Jury   limited dockets to create best
             trials but had to follow certain safety protocols.     practices.
                                                          Highlight and promote Jury   1  Qtr. FY 2022
                                                                                      st
             Over the past year, the Municipal Court has over   Trials reintegration with
             1,000 cases waiting to be scheduled for Jury Trial   attorneys and defendants.
             hearings.  The Court will follow the Supreme   Resume Jury trials increased   2  Qtr. FY 2022
                                                                                      nd
             Court’s authority and OCA guidance in        capacity
             reimplementing in‐person Jury Trials.        Reevaluate and Adjust      3  Qtr. FY 2022
                                                                                      rd


                                             Put Technology to Work

                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                         Objective 3: Increase Convenience for the Customer
                           Project                  Performance Measure(s)              Department(s)
             PTW   Enterprise IT Project (FY 2022) –   Project Completion   Information Technology and Planning &
             1.3.2  Inspection Scheduling Phase II                          Development Services
             Summary:

             Planning & Development Services (PDS) would like to
             enhance the inspections process in AMANDA and
             arlingtonpermits.com (ap.com) by grouping inspections by
             phases, to provide a simplified, mobile‐friendly view to
             enhance the overall customer experience.

             Enhancements would include collapsing, adding or
             renaming inspections in AMANDA to minimize the number
             of categories in the customer viewing list and auto‐
             populate certain minimum required inspections in
             Residential Permits (RP), Commercial Permits (CP) and
             trade permits (Mechanical, Electrical and Plumbing).










             FY 2022 Adopted Budget and Business Plan                                        88                                                                City of Arlington, Texas
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