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                                        Culture/Recreation/Education


                                    Goal 1: Provide Activities, Educational Opportunities,
                                    and Services that Meet the Needs of the Community
                         Objective 1: Develop and Implement Programming Based on the Needs of the Community
                        Project                    Performance Measure(s)          City Service Team (Department)
             Core  AISD Natatorium            Percent of classes filled         Neighborhood Services (Parks)
             CRE   Partnership                Customers Served
             1.1.3                            Overall satisfaction with programs and
                                               facilities
             Summary:

             In partnership with the AISD, the City of Arlington          AISD Quarterly Update
             produced an aquatics facility equipped with a 50‐
             meter pool, a diving area, warm‐up pool, and
             seating for up to one thousand spectators.     4,500
                                                            4,000
             The joint use agreement provides an opportunity for    3,500
             considerable expansion to the already high level of    3,000
             aquatics programming offered by the Parks and
             Recreation Department. The agreement will allow    2,500
             over 2,500 annual usage hours in the 50‐meter and    2,000
             warm‐up pools. A variety of year‐round programs    1,500
             such as swim lessons, water aerobics, and lifeguard    1,000
             training classes will be held at the natatorium.
                                                              500

             Construction was completed in FY 2020. Due to the    ‐
             COVID‐19 pandemic, programming will not begin           1st Qtr    2nd Qtr    3rd Qtr    4th Qtr
             until December FY 2021. Programmatic planning will
             begin with Aquatics Staff and the FT Service Unit          Gate Count   Scans   Revenue
             Assistant to oversee the City’s interest in the facility.


             Update:
                 th
             The 4  quarter was the second full quarter for AISD
             programming. As mentioned in the previous update,
             programs offered at the AISD location are swim
             lessons, lifeguard training, and open swim. All
             members can use either the EAST or AISD for open
             swim sessions, which means sales for those
             memberships may not reflect in the AISD revenue
             account.

             Customer surveys (52 total) ascribed an excellent
             rating to the facility's overall quality (71%),
             cleanliness of the facility (77%), maintenance of the
             grounds (77%), safety and security of the facility
             (73%), and quality of instruction and program (77%).
             No responses for the topics mentioned above
             prescribed a rating below good.







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