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67% 70% 48% 0 154 89 1.6 1.1 22,227 109,448 1,034 2 20 154 13 9 21
Sept. 1.5
22,427 100,444 1,109 3 21 154 13 9 21
Aug.
22,199 124,704 1,027 1 13 154 13 9 21
July
90% 75% 43% 1,244 53 37 1.5 2.8 20,561 122,082 1,453 76% 3 13 90 13 9 21
June 0.3
21,777 100,920 1,613 0 13 16 7 30
May
20,747 109,872 1,829 2 14 16 7 30
April
99% 70% 74% 41% 3,258 95 57 1.5 2.1 21,850 120,594 1,205 3 16 16 7 30
Mar. 0.34
18,676 90,574 1,829 1 18 16 7 30
Feb.
22,148 106,808 2,207 0 19 16 7 30
Jan.
71% 74% 50% 10,377 210 94 1.4 0.4 21,357 125,185 2,021 2 20 16 7 30
Dec. 0.3
21,970 128,705 2,499 4 20 16 7 30
Nov.
22,724 124,802 2,063 5 21 16 7 30
Oct.

99% 74% 73% 46% 0 512 277 1.6 4.3 258,663 19,306 76% 26 208 462 13 9 21
FY 2021 Actual 1.5 1,303,545
67% 70% 48% 14,879 154 89 1.6 1.1 66,853 334,596 3,170 6 54 462 13 9 21
FY 2021 4th Qtr. Actual 0.5
90% 75% 43% 1,244 53 37 1.5 2.8 63,085 332,874 4,895 76% 5 13 90 13 9 21
FY 2021 3rd Qtr. Actual 0.9
99% 70% 74% 41% 3,258 95 57 1.5 2.1 62,674 317,976 5,241 4 16 16 7 30
FY 2021 2nd Qtr. Actual 0.34

71% 74% 50% 10,377 210 94 1.4 1.2 66,051 378,659 6,583 11 20 16 7 30
FY 2021 1st Qtr. Actual 0.3

FY 2021 Annual Target 95% 85% 80% 3.5 40% 14,400 475 200 1.8 5.5 250,000 1,514,000 10,250 94% 24 20 120 20 9 11
96% 85% 88% 32% 1.4 5.4 405,972 1,817,747 24 24 16 6 31
FY 2020 Actual 1.5

92% 96% 93% 25% 1.4 5.6 238,758 100% 40 23 134 20 5 27
FY 2019 FY 2018 Actual Actual 92% 88% 97% 2.9 2.7 28% New Measure in FY 2021 New Measure in FY 2021 New Measure in FY 2021 1.33 5.61 224,268 1,817,747 1,862,700 New Measure in FY 2021 56% New Measure in FY 2019 22 93 24 9 11
City of Arlington Council Priority: Support Youth and Families Key Measures Citizen satisfaction with overall library services [annual survey] Library Customer satisfaction with overall East Arlington Branch library services [surveyed quarterly] Overall Library facility satisfaction rating (excellent) Visits per capita [reported quarterly] % of total registered borrowers with account activity in the last 12 months [measured quarterly] Virtual Program Engagement [measure

Category
Library Materials
Satisfaction Ratings
Mentoring
Library Usage
Goal
Dept.
Library
Library
Library
Library
Library
Library
Library
Library
Library
Library
Library
Library
Library
Police
Police
Police
Police
Police
Fire
OSI
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