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Financial/Economic Development Scorecard (cont.)

FY 2019 FY 2020 FY 2021 FY 2022
Dept. Key Measures
Actual Actual Estimate Target
Finance Annual procurement cycle from sourcing New
process to contract execution < 90 days Measure in
FY 2020 85 < 90 days < 90 days
CLA Legal deadlines met for City Council

agenda posting 100% 100% 100% 100%
CLA Register birth records in the Record
Acceptance Queue from the State within
one business day 97% 98% 95% 95%
HR Workers' Compensation – Frequency (#
claims) 335 442 450 370
HR Workers' Compensation – Severity
($/claims) $6,161 $2,468 $4,500 $3,500
HR FTEs eligible for Wellness Rate [reported
annually] 50% 48% 60% 55%
HR Employee Turnover Rate:
Benefits Civilian 9.9% 8% 9% 9%
3%
Sworn Fire
2%
2%
1%
Sworn Police
HR Percentage of all full‐time employees 3.4% 4% 4% 4%
enrolled in the 401k/457 plans 74% 74% 74% 78%
Fire Percent of Firefighters who score in the
categories of “Excellent” or “Superior” on
annual Health Fitness Assessments 89% 91% 90% 90%
Water Achieve an employee workplace injury of
≤ 2 injuries per 1,000 hours 0.01 0.012 0.001 ≤ 2
CES Event (Client) Satisfaction Rating (Overall) 4.7 4.7 4.5 4.8
CES 50% 24% 30% 52%
CES Convention & Tourism Square Foot Occupancy Percentage 13 6 6 12
New Events Held During Year (Booked by
Center)
CES Return Events Held During Year (Booked
by Center) 76 27 20 55

FY 2022 Adopted Budget and Business Plan 114 City of Arlington, Texas