Page 208 - City of Westlake FY20 Budget
P. 208

Goals and Objectives

                                                                   22 Communications Department


               Strategic Theme & Objectives(s)
                   Theme ~ Exemplary Service & Governance
                   Objective(s) ~ Increase Transparency, Accessibility, & Communications

               Department Contact Information
                   Ginger Awtry      Director      gawtry@westlake-tx.org       817-490-5719
                   Jon Sasser        Manager       jsasser@westlake-tx.org      817-490-5736

               Program Broad Goals
                   Continue to develop key relationships with community affairs and public information strategies and
                   programs designed to inform and engage residents, parents, all Town/Academy employees, media
                   contacts and members of the business community in order to increase awareness and promotion of
                   both Town and Academy.
                   Increase the review, consistency, and transparency of information on the municipal and academic
                   websites for relevant data and work with department directors as it relates to their respective
                   content development; All communication department personnel are to serve as primary contact for
                   municipal website updates and support personnel with their departmental website initiatives and
                   help identify areas of improvement.
                   Develop, implement, and collaborate on programs, tactics and initiatives related to all forms of
                   communication, promotion, public information, and community engagement to build sense of
                   community and community-mindedness for multiple target audiences.
                   Communication department personnel serve as primary contact/Town representative to local
                   chambers of commerce and provide support including attendance at meetings, events, etc. to
                   increase knowledge of Westlake community while building relationships and assistance in economic
                   development efforts.
                   Communication department personnel serve as liaison to the Westlake Historical Preservation
                   Society (WHPS) and other affiliate boards as needed; attend board meetings and provide support
                   when prudent, assist with WHPS related community events including promotion efforts, and assist
                   with all affiliate organizations promotion initiatives when possible.

               Program Service Description
                   The department of Communications & Community Affairs is responsible for leadership and
                   representation on matters related to Town (both municipal and academic) services’
                   communications, promotion, and community engagement.
                   The Director position has senior level management duties and reports to the Deputy Town Manager.
                   The position coordinates facilitation of neighborhood and Westlake Academy (WA) parent meetings,
                   publication of our email blasts, limited advertising, contractor/vendor management (marketing
                   services), web site development, various community events and gatherings, social media, resident
                   and business outreach initiatives, serves/supports our local chambers of commerce at meetings and
                   events, assists in various economic development efforts for the Town along with any community






                                                             196
   203   204   205   206   207   208   209   210   211   212   213