Page 204 - City of Westlake FY20 Budget

Goals and Objectives

21 Human Resources

Strategic Vision Points
Theme: Exemplary service & governance
Objectives: Increase transparency, accessibility & communications; encourage Westlake’s unique
sense of place; maximize efficiencies & effectiveness

Department Contact Information
Todd Wood Director twood@westlake-tx.org 817-490-5711
Blair Wilson Generalist bwilson@westlake-tx.org 817-490-5734

Program Broad Goals
Continually monitor the external business environment for trends and issues related to
compensation and benefits and make recommendations to maintain competitive and motivated
work force.
Administer guidance and support for policy compliance to all departments.
Continually research, recommend and implement strategic organizational improvements.
Develop and implement effective policies, procedures, and guidelines in support of the
organization’s stated mission, vision, values, goals, and objectives.
Ensure compliance with pertinent laws and best practices through continual and proactive
monitoring of the organization’s work processes and procedures.
Minimize liability exposure and property losses through identification of potential vulnerabilities,
employee training, and implementation of policies and procedures to reflect best practices.
Maintain affordable and competitive insurance policies through comprehensive competitive
bidding processes.
Recruit and retain the highest quality employees to deliver excellent customer service to all
stakeholders reflective of a High-Performance Organization (HPO).

Program Service Description
The HR & Administrative Services Department provides a diverse array of services to internal and
external customers, as well as providing support to the organization’s general operations.
These services include all HR functions, including general administrative services, recruiting &
hiring, Payroll support, benefits administration, organizational training & development, policy
compliance, and risk management. Support is offered in partnership with other departments for
bidding & purchasing, strategic planning, policy development, general administration, and
finance.
In addition to providing these services to the Town of Westlake, the department continues to
successfully support Westlake Academy through our shared services model.
The Department also provides support services to all other Town Departments, including the
Westlake Academy Foundation.

Program Trends
Continued growth of municipal and academic staff, resulting in higher annual administrative
service demands, as well as expanded responsibilities in the areas of human resources, risk
management, and benefits administration.
Increases in cost of administration and employee benefits.
Additional regulatory compliance requirements on federal and state levels.

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