Page 202 - City of Westlake FY20 Budget

Goals and Objectives

20 Information Technology

Academy:
o Replaced all iPad Air 2 tablets with iPad (6th Generation) tablets and rugged keyboard cases
as part of our continuing 1-to-1 device program.
o Replaced staff MacBook Pro laptops with new MacBook Air laptops, moving old staff laptops
to classroom carts to be available for use by students.
o Continued use of a managed printing/copying solution to better track use and costs
associated with printing and copying on campus.
o Added storage and processing capacity to on-site virtual server host to allow for better
performance, reliability, and the ability to quickly create and restore backups.

2019-2020 Goals and Objectives

Perform on-going security assessments to validate the efficacy of existing measures and to evaluate
and deploy solutions for new threats.
Identify and implement additional information technologies to improve the efficiency and/or
security of business processes.
Identify and implement additional information technologies to improve transparency to our citizens,
stakeholders, and students.
Continue to reduce costs through the use of internal staff and third-party vendors.
Continue to simplify our network where possible while maintaining the highest levels of security,
reliability, and functionality for system users.
Expand the effective use of technology in the classroom to maximize each child’s learning potential.
Explore and implement additional systems to enhance services provided to external customers.
Create a redundant dark fiber network between town offices utilizing the town’s duct bank allowing
the town to expand its Wide Area Network (WAN) with a common and stable infrastructure.

Performance Measures

Bench 2019 2020 2020

Mark Actual Estimated Target
INPUTS (the resources that contribute to the production & delivery of outputs)
Usually a NOUN – we use staff, time, money, materials, equipment, technology, etc.
1. Full Time Equivalents n/a 2.00 2.00 2.00
2. Department Payroll Expenditures n/a $232,373 $272,108 $286,795

3. Department Operating Expenditures n/a $108,131 $106,697 $150,460

MEASURES OF EFFECTIVENESS/ EFFICIENCY (the result or consequence of achieving your
output - (the ability to do things well, successfully, and without waste)
1. Network connectivity & telephone 99.5% 99.8% 99.8% 99.8%
functionality
2. Response to all service requests with 99% 99.5% 99.5% 99.5%
24 hours

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