Page 222 - Southlake FY20 Budget

City Department Overview

PUBLIC WORKS

Department Scorecard

Previous Previous Measure-
Perspective Ref # Measure Current Target
Period Period ment
1.1 Achieve the highest standards of safety & security (C1)

Q12 Survey: Q02 - I have the materials
1.1.1 and equipment I need to do my work 4.4 4.6 4.5 > or = 4.5
right
Q12 Survey: Q10 - I have a best friend
1.1.2 2.5 3.2 2.9 > or = 4.5
at work
1.2 Institutionalize a culture of safety and emergency preparedness (PWC1) (C1)

% of residents rating water service very
1.2.1 91% 86% 91% > or = 90.0
satisfied or somewhat satisfied
1.2.2 # of Employee Safety Training Events 1.0 3.0 15.0 > or = 2.0

Percent of employees who are CPR and
1.2.3 70% 77% 90% > or = 95.0
first aid certified
1.2.4 # of Public Works vehicle incidents 2.0 1.0 1.0 < or = 2.0

No Prior
% Weekly generator inspections not
Serve our Customers 1.2.6 Hydrant out of service rate Data 0.0 0.0 = 0.0
1.2.5
0.0
13%
=
0.0
completed
No Prior
Data
No Prior
1.2.7 P-1 Hydrant issues not completed
18.0
8.0
0.0
=
1.2.8 # of Speed Alerts Data 0.0 0.0 = 0.0
4.0
1.3 Promote public health and sustainability (C1)
% TCEQ compliance with Water Quality
Chlorine Residual Leading Indicator
1.3.1 100% 100% 100% = 100%
above regulatory requirement in the
Fiscal Year
# of TCEQ mandated Public Notifica-
1.3.2 tion of a Water Quality Violation in the 0.00 0.00 0.00 = 0.0
Fiscal Year

% TCEQ compliance with annual Lead
1.3.3 and Copper sampling and testing re- 100% 100% 100% = 100%
quirements in the Fiscal Year

% backflow prevention assemblies in
1.3.4 0.00 0.00 0.00 = 0.0
City facilities not tested on time

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