Page 227 - Southlake FY20 Budget
P. 227

City Department Overview

      PUBLIC WORKS



                                       Department Scorecard






                                                          No Prior
                   3.4.4  % of devices inventoried in GIS            0          0          > or =    80%
                                                          Data
                   4.1    Ensure our people understand the strategy & how they contribute to it (L1)
                          Q12 Survey:  Q08 - The mission or pur-
                   4.1.1  pose of my organization makes me feel  4.0  4.0       4.2        > or =    4.50
                          my job is significant

                   4.2    Establish an enduring public works university (PWL1) (L1)

                          # of training hours completed per em-
                   4.2.1                                  9          8          14         ≥         12.00
                          ployee per quarter
                   4.3    Establish an enduring public works university (PWL1) (L1)
                          Q12 Survey:  Q11 - In the last six
                   4.3.1  months, someone at work has talked to 3.3  3.4        3.3        > or =    4.5
                          me about my progress.
                          # of team building events held (team   No Prior
                   4.3.2                                             4          4          > or =    4
                          meetings and lunches)           Data
                   4.4    Foster positive employee engagement (L6)   4.3        4.3        > or =    4.5
               Promote Learning & Growth  4.4.2  day.                3.9        4.0        > or =    4.5
                          Q12 Survey:  Q03 - At work, I have the
                          opportunity to do what I do best every  4.4
                   4.4.1

                          Q12 Survey:  Q12 - This last year, I have
                          had opportunities at work to learn and  3.8
                          grow.
                          Q12 Survey:  Q04 - In the last seven
                          days, I have received recognition or
                   4.4.3
                          praise for doing good work
                          Q12 Survey:  Q07 - At work, my opin-  3.4  3.6        4.0        > or =    4.5
                   4.4.4                                  3.8        3.8        4.0        > or =    4.5
                          ions seem to count.
                   4.5    Develop and sustain a ready and resilient workforce (PWL2) (L6)
                   4.5.1  Voluntary turnover rate (Dept)  1.5%       4.6%       1.5%       <         8.0%
                          % participation in Employee Engage-
                   4.5.2                                  59%        78%        76%        =         100%
                          ment Survey
                          Q12 Survey:  Q00 - How satisfied are
                   4.5.3  you with the City of Southlake as a   3.9%  4.1%      4.2%       > or =    4.5%
                          place to work?
                          Q12 Survey:  Q01 - I know what is ex-
                   4.5.4                                  4.4%       4.6%       4.6%       > or =    4.5
                          pected of me at work
                          % of positions with required licenses   No Prior
                   4.5.5                                             33.3%      33.3%      > or =    50%
                          that hold dual certifications   Data
                          # of current job-related certifications  No Prior
                   4.5.6                                             1.0        1.0        > or =    1.0
                          per employee                    Data



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