Page 134 - Southlake FY20 Budget

Strategic Direction

City of Southlake City-Wide Scorecard

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Data
Measurement Measurement Current Measure- Target Unit Source Timing
ment
Period Period
Employee
Q12 Survey: Q10 Engage-
1.1.9 - I have a best 3.08 3.47 3.47 > or = 4.50 # ment Biennial
friend at work Survey
(City-wide)

1.2 Provide travel convenience within City and region (C2)
Percent of
citizens rat-
ing the City's
performance in
1.2.1 providing travel 33% 27% 46% > 95% % Citizen Biennial
Survey
convenience
within the City
("Excellent" or
Serve Our Customers 1.2.2 citizens who are 65% 60% 60% > 90% % Citizen Biennial
"Very Good")
Percent of

satisfied with
the provision
of pedestrian
Survey
pathways ("Very
Satisfied" or
"Somewhat Satis-
fied")
Accident Clear- Annual
1.2.3 TBD TBD TBD TBD TBD TBD CRIMES
ance (time) (TBD)

1.3 Provide attractive & unique spaces for enjoyment of personal interests (C3)
Percent of citi-
zens rating the
City's perfor-
mance in provid-
ing attractive and Citizen
1.3.1 66% 66% 66% > 95% % Biennial
unique spaces for Survey
the enjoyment of
personal inter-
ests ("Excellent"
or "Very Good")

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