Page 61 - Haltom City FY20 Approved Budget

City of Haltom City Annual Budget, FY 2020
General Fund

INFORMATION TECHNOLOGY SERVICES

Mission Statement

IT Services provides secure, consistent, and reliable technological resources for the staff and
community of Haltom City, Texas

Accomplishments of FY2019

 Recovered all city systems and data following a successful Ransomware attack.
 Replaced network backup and storage, to best practices criteria.
 Replaced Anti-Virus software, to best practices AV criteria.
 Replaced Core Production Servers and data Storage to best practices criteria.
 Changed telecommunications provider, reducing cost by $1000.00 per month.
 Added managed phone and data services to Senior Center and Parks Office.
 Placed in service a SDWAN solution, providing reliable & redundant network services to
Fire Station 2 and 3, Animal Control, Senior Center, Parks Office, Public Works and City
Library.
 Upgrade City Council meeting/reporting/voting software.
 Provided Assisted Listening Device for City Council meetings.
 Upgraded City Council Audio system.
 Produced video’s in support of FATHOM, Fire Safety, and Senior Center.
 Configured and managed new signage for Library.
 Upgraded video server and storage, installed new cameras.
 Began upgrade of unsupported production servers, switches and routers.
 Began migration of desktop computers to Windows 10.
 Upgrade SQL database server to current generation server and software.
 Placed Cybersecurity training system in service for all employees.
 Migrated Recreation and Animal Services software to cloud based service.
 Updated City Web presence to better support mobile end users.
 Replaced network monitoring and IT Help reporting system.

Objectives of FY2020

 Implement enhanced network and user security policy and procedure.
 Upgrade and migrate INCODE to current version 2018 production server.
 Upgrade and migrate STW to current version 2018 production server.
 Migrate Police and Fire VPN to NetMotion.
 Upgrade unsupported production software to current supported version.
 Continue to bring the PC Inventory to “Under Warranty” Status
 Continue upgrade of unsupported systems to current supported standards.
 Replace outdated phone system with VOIP system.

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