Page 405 - Microsoft Word - FY 2020 Adopted Budget Document

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 2: Implement New Technology
Project Performance Measure(s) City Service Team (Department)
PTW Enterprise IT Project – Police Project Completion and Cost Economic Development and Capital
1.2.6 Staffing Solution Saving Analysis Investment (IT) and Neighborhood
Services (Police)
Summary:
Milestone Estimated Status
The Police Department prepares a workload Completion
st
assessment annually based on historical calls for Final Selection of Staffing 1 Qtr. FY 2019 Complete
service and the average committed time patrol Software Solution
officers spend on a call. Based on the results, Contract Execution 1 Qtr. FY 2019 Complete
st
officers are allocated to the four patrol districts Collaborate with Vendor 1 Qtr. FY 2020 In Progress
st
and allocated to the varying shifts. Presently staff to design work rules and
relies on a manual paper‐based scheduling system. business process
This does not provide supervisors and managers Information Technology 1 Qtr. FY 2020 In Progress
st
real‐time decision‐making data related to police to make connections
resources. between staffing
software and Kronos
A staffing software solution will automate the Workforce
annual position bid and officer assignments Phased Implementation, 2 Qtr. FY 2020 In Progress
nd
process. It will also allow supervisory the ability to Testing, and Training
monitor staffing levels and send alerts if staffing Technical Project 2 Qtr. FY 2020
nd
issues deviate from reported thresholds. The Closeout
chosen solution will be able to run real‐time
Cost Saving Analysis FY 2020
reports and proactively monitor leave usage and
injuries. This system integrates with the city’s
present Kronos Workforce Timekeeping solution
which will eliminate duplicate and manual data
entry errors.

Update:
The Police Project Committee continues to work
with the Kronos implementation consultants to
build, test and refine current business scheduling
processes and to explore opportunities for both
automation and improvement. The Kronos
consultant has led on‐site process review and
training work sessions for selected in‐field trainers
and area subject matter experts.

During the last full week of October 2019, the
consultant will be on‐site, working with the project
committee, to lead knowledge transfer sessions for
field‐based trainers and administrative personnel.

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