Page 408 - Microsoft Word - FY 2020 Adopted Budget Document

Put Technology to Work

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) City Service Team (Department)
PTW Electronic Plan Review Turnaround time for commercial Economic Development and Capital
1.3.3 Implementation construction plans within 12 Investment (Planning)
business days
Summary:
Milestone Estimated Actual
City Council approved the purchase and Completion Completion
implementation of an Electronic Plan Review (EPR) Soft Launch 4/1/2019 4/1/2019
solution for Planning & Development Services, the Training sessions for 3/6/2019 3/6/2019
system was procured at the end of the 2017 – 2018 staff 3/7/2019 3/7/2019
budget with implementation starting in March 2019. 6/19/2019 6/19/2019
The goal of the technology investment was to 6/20/2019 6/20/2019
streamline the review process as it relates to the Training sessions for 4/4/2019 4/4/2019
development process for platting, zoning, engineering online users 4/11/2019 4/11/2019
site plan and building plan review. 4/18/2019 4/18/2019
4/25/2019 4/25/2019
By implementing the EPR program customers can Go‐Live for Building 5/1/2019 5/1/2019
submit plans electronically. This eliminates the need Permits
for plans to be printed therefore saving cost incurred Go‐Live for Other 6/1/2019 6/1/2019
by the customer. Multiple staff members can review Development
the submittals simultaneously thus reducing the Applications
turnaround time. Arlington will be the first City to Technical On Going
integrate permit tracking software and ePlan Review. Modifications based
on issues realized
Update: after Go‐Live
City staff and the vendor continue to work on the
resubmittal and revision process to integrate between

AMANDA and EPR.

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