Page 199 - CityofSouthlakeFY27Budget

TABLE OF CONTENTS

CITY-WIDE GOAL: Enhancing the sense of community by proactively creating
community partnerships, volunteer involvement, and citizen engagement opportunities.

Department Goal: Support partnerships with community organizations to ensure community needs are
met.

Implementation Strategy: City Department Overview
• Implement the operational structure that will support the newly adopted field use and rental policies
that were adopted as part of the Recreation and Athletics Task Force work. Evaluate best practices
and make any necessary adjustments in year 1.
• Support all Community Services Agreements with partner organizations to ensure they meet
community needs.
• Support Facility Use Agreement relationships to ensure the recreational needs of our residents are
met.

Performance Measures

FY 2024 FY 2025 FY 2026 FY 2027
Performance Measure
Actuals Actuals Projection Target

Marq Cost Recovery 64.7% 69.1% 59.0% 61.0%

Net Promoter Score 83.77 85.67 85.31 >70.00

Gallup Survey (Employee Engagement & 4.13 4.28 4.28 4.50
Employee Wellness)

Keep Southlake Beautiful Gold Star Status TRAPS Design Excellence Award
KEEP TEXAS BEAUTIFUL TEXAS RECREATION AND PARKS SOCIETY,
NORTH REGION
Recognizes community-wide environmental
stewardship, beautification, and volunteer Awarded for the Southlake Pickleball Complex,
engagement programs that meet the highest recognizing outstanding design in parks and
standards of the statewide program. recreation facilities among Texas communities.

FY 2027 City of Southlake | Budget Book 199