Page 53 - CITY OF WATAUGA, TEXAS ANNUAL BUDGET PORTRAIT

Goals/Objectives for FY2026

Goal: Continue to advance the organization and compliance of City Records by remaining dedicated to
systematically improving records management by organizing, preserving, and securely disposing of eligible
records in alignment with City’s Records Management Program and the regulatory standards established by
the Texas State Library and Archives Commission.
• Maintain full compliance with state-mandated records retention schedules.
• Continue to enhance internal efficiency by applying standardized naming conventions to digital files for
improved access and retrieval.
• Enhance internal efficiency by applying standardized naming conventions to digital files for improved
access and retrieval.
• Mitigate legal exposure through proper records handling and timely destruction of expired documents.
• Create and provide a training program and provide guidance to departmental records liaisons to ensure
consistent and knowledgeable recordkeeping practices.
Goal: Promote Public Access, Transparency, and Trust Through Up-to-Date Digital Information by remaining
proactive in maintaining and improving departmental webpages to ensure residents and stakeholders have
convenient access to accurate, timely, and comprehensive city information.
• Foster transparency by publishing current agendas, minutes, ordinances, resolutions, election details,
and board updates.
• Improve public convenience and trust through intuitive website navigation and regularly refreshed
content.
• Support a positive city image through consistent, accurate, and professional online communications.
• Expand public outreach tools, including FAQs, downloadable forms, and interactive features to support
civic engagement.

Goal: Optimize the Lien Management Process for Greater Efficiency and Accountability by conducting a
comprehensive review of the lien filing process in partnership with Code Enforcement and other relevant
departments to identify gaps and implement procedural improvements.
• Complete implementation of software to track and manage open liens and associated actions.
• Identify inefficiencies and bottlenecks in current lien tracking and enforcement practices.
• Streamline documentation, filing, and tracking processes to improve turnaround times and
interdepartmental coordination.
• Enhance the user experience for property owners and staff through clearer procedures and accessible
forms.

Goal: Strengthen Support for Boards and Commissions by continuing to support volunteer board members by
maintaining organized records, streamlining onboarding, and promoting public service opportunities.
• Keep appointment records, rosters, and meeting schedules accurate and accessible.
• Provide new board members with updated welcome materials, training resources, and clear guidance
on responsibilities.
• Increase community participation by publicizing board vacancies and streamlining the application
process.

Goal: Enhance Departmental Resilience and Staff Development by promoting a culture of cross-training,
continuous learning, and operational agility within the City Secretary’s Office.
• Encourage professional development through clerk certification programs, workshops, webinars,
seminars, and scholarships.
• Build department continuity through cross-training initiatives that reduce knowledge gaps and ensure
service consistency.
• Leverage staff strengths and emerging technologies to support innovation and adapt to changing
needs.

53