Page 57 - CITY OF WATAUGA, TEXAS ANNUAL BUDGET PORTRAIT

Human Resources

Mission Statement

The Human Resources Department is committed to delivering the highest
quality of service to all departments, employees, applicants, and citizens. It
supports the City of Watauga through recruitment, training and retention of a diverse and highly performing
workforce and management of employee benefits and compensation. Our goal is to make Watauga A Great
Place to Work.
Department Overview

The Human Resources Department is responsible for the following core services: Professional Development
and Performance Management, Employee and Labor Relations, Risk Management, Compensation and Benefits
and Workforce Planning. These include, but are not limited to: Recruitment, On-boarding, Workers’
Compensation, Unemployment Claims, Job Descriptions, Benefits, Employee Relations, Employment
Verification, Employee Engagement, Retirement, ADA, COBRA, FMLA, Performance Evaluations, Training,
Workers’ Compensation, Safety, Compliance with Local Government Code Chapter 143 for Firefighters and
Police Officers, Meet and Confer Negotiations, Personnel Records Management and recommending action on
complex personnel issues including disciplinary issues and termination.

Highlights/Achievements for FY2025

• Managed/tracked 11 Workers Comp cases, 10 First Aid injuries, 11 FMLA requests, 8 Vehicle
Accidents.
• Advertised and recruited for 31 vacancies, Including 2 Executive Level Positions.
• Successfully Onboarded 23 new FT/PT employees.
• Processed 20 Terminations.
• Worked on Personnel Enhancement Plan requests – and total compensation worksheets for all
department on personnel requests/changes totaling 25 requests.
• Proctored and Administered 2 PD Promotional Tests, including Assessment Centers and 2 Civil Service
Entry Exams.
• Continued training for the HR Coordinator.
• Distributed, tracked Q1 Compliance Training, held Supervisor Training, rolled out monthly safety
training.
• Successfully revised 9 policies and rolled out Safety Incentive Program and Bridging of Service, and
Annual Awards.
• Collected and tracked the 2024 Performance Evaluations for all departments, processed Merit’s for
General Government employees.
• Processed 3 Unemployment Claims and 3 Hearing.
• Planned and Coordinated 4 Employee Engagements Events.
• Planned and Coordinated many Health and Wellness events including a large-scale Wellness Fair.
• Completed ADA Certification and currently working on bids for a Transition plan and evaluation.
• Coordinated 3 Civil Service Meetings and updated Meet and Confer Agreement for Police, renewed
Fire’s Meet and Confer Agreement.
• Conducted 2 Open Enrollments with a carrier change, held 1 Open Enrollment meeting and working on
RFP for upcoming Fiscal Year.
• Assisted with creation, communication and tracking of Employee Satisfaction Survey.
• Re-instated the New Hire Workshops.
• Implemented Clearing House Audits with DOT Drivers.

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