Page 188 - CityofSouthlakeFY26AdoptedBudget

Community Services Strategy Map

Our mission is to create world-class experiences.
Our vision is to be the premier destination for life-long memories.

We deliver on Our Focus Areas

Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery

City Department Overview

We Serve We Provide We Manage We Promote
Our Financial The Learning &
Customers Stewardship Business Growth

We do this by We do this by We do this by We do this by

C1 Creating world-class F1 Intentional planning B1 Achieving L1 Attracting and
recreational and park and conservative strong service retaining a talented
experiences that financial outcomes through and motivated
promote wellbeing, management innovative process workforce by
pursuit of personal practices, including improvement and setting a strong
enjoyment, and adhering to cost better practices for foundation for
create life-long recovery initiatives parks and recreation success through a
memories. and goals, professionals. well-developed, fun,
promoting volunteer and comprehensive
C2 Enhancing the opportunities, onboarding
sense of community and partnering B2 Collaborating with program.
through well with community select partners to
run recreational, organizations implement service L2 Creating a culture
parks, hospitality, that enhance our solutions. that maximizes
and customer customer service. employee’s
relations programs, strengths, grows
and fostering F2 Being future-ready customer service
partnerships, citizen by evaluating and innovation,
engagement, department and motivates
and volunteer resources, investing employees to be
opportunities. in high quality assets, engaged in their
and protecting those jobs every day.
assets through the
Asset Replacement L3 Proactively planning
for the future by
Plan.
providing leadership
and professional
development
opportunities to
prepare employees
for the next step in
their careers.

C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives

188 FY 2026 City of Southlake | Budget Book FY 2026 City of Southlake | Budget Book 189