Page 185 - CityofSouthlakeFY26AdoptedBudget

Department Goal: Build a purpose-driven, engaged workforce.

Implementation Strategy:
• Create opportunities for growth by using feedback to align each team member’s strengths with their
responsibilities.
• Empower staff to lead knowledge-sharing discussions that build stronger connections and support
collaborative problem-solving. City Department Overview
• Utilize the department’s quarterly newsletters to highlight how our work supports the city’s mission
and values.

Performance Measures

FY 2023 FY 2024 FY 2025 FY 2026
Performance Measure
Actuals Actuals Projection Target

Public Information Act requests
processed within five business days of 400 316 430 430
receipt

Records stored digitally in the 3.1 million 3.1 million 3.3 million 2 million
document repository - Laserfiche

Training hours for CSO staff 144 118 144 144

City-wide Records Management 15 5 15 15
Training (Hours)

FY 2026 City of Southlake | Budget Book 185