Page 183 - CityofSouthlakeFY26AdoptedBudget

City Secretary’s Office Strategy Map

The mission of the CSO is to support the legislative process, encourage civic involvement,
promote governmental transparency, and provide exceptional service to the public.

We deliver on Our Focus Areas City Department Overview

Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery

We Serve We Provide We Manage We Promote
Our Financial The Learning &
Customers Stewardship Business Growth

We do this by We do this by We do this by We do this by

CSO Provide excellent CSO Ensuring a CSO Achieving CSO Defining,
C1 service by F1 commitment B1 strong outcomes L1 managing,
to using
through continual
and fostering
assisting the
public and collaborative evaluation a professional
elected officials agreements and pursuit of and engaged
in navigating while providing better practices workplace culture
governmental high value through efficient that supports
processes. services through elections and the city values and
responsible improvement promotes a
CSO Enhancing management of of business positive employee
experience.
resources.
operations.
C2 the sense of
community CSO Partner with
through the board CSO Providing and B2 organizations CSO Provide
appointment F2 maintaining to establish L2 educational
process by efficient and and maintain opportunities to
creating improved relationships. retain a skilled
opportunities procedures for CSO Maintaining an workforce.
for volunteer record assets. environment of
involvement. B3 future readiness
by anticipating
and responding
to technology
opportunities
and enhance
recordkeeping
initiatives.

C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives

FY 2026 City of Southlake | Budget Book 183