Page 178 - CityofSouthlakeFY26AdoptedBudget

City Manager’s Office Strategy Map

The mission of the City of Southlake is to provide municipal services that support the
highest quality of life for our residents, a supportive environment for local businesses, and
unique and special experiences for visitors.

We deliver on Our Focus Areas

Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery
City Department Overview

We Serve We Provide We Manage We Promote
Our Financial The Learning &
Customers Stewardship Business Growth

We do this by We do this by We do this by We do this by

C1 Delivering F1 Safeguarding the B1 Achieving strong L1 Defining, managing,
outstanding public trust through outcomes through and fostering a
customer a commitment to continual evaluation professional and
experiences through thoughtful planning and pursuit of engaged workplace
innovation, passion, and responsible, better practices culture that
and a strong culture. conservative that improve core supports city values
financial business operations. and promotes a
C2 Enhancing the sense management. positive employee
of community by B2 Collaborating with experience.
proactively creating F2 Investing to provide select partners to Provide educational
opportunities & maintain high implement service L2
for community quality public solutions. opportunities to
partnerships, assets. retain a skilled
volunteer B3 Maintaining an workforce.
involvement, and environment of
citizen engagement. future readiness by
understanding and
acting upon the
forces, trends, and
coming challenges
affecting services;
anticipating
and responding
to technology
opportunities and
enhance record
keeping initiatives.

C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives

178 FY 2026 City of Southlake | Budget Book FY 2026 City of Southlake | Budget Book 179