Page 190 - CityofSouthlakeFY26AdoptedBudget

CITY-WIDE GOAL: Enhancing the sense of community by proactively creating
community partnerships, volunteer involvement, and citizen engagement opportunities.

Department Goal: Support partnerships with community organizations to ensure community needs are
met.

Implementation Strategy:
• Review and update all facility utilization agreement, tournaments, and rental policies to reflect current
assets and best practices for Community use and appropriate revenue generation.
• Support all Community Services Agreements with partner organizations to ensure they meet
community needs.
• Support Facility Use Agreement relationships to ensure the recreational needs of our residents are
met.
City Department Overview

Performance Measures

FY 2023 FY 2024 FY 2025 FY 2026
Performance Measure
Actuals Actuals Projection Target

Marq Cost Recovery 71.98% 67.66% 69.77% 65.00%

Net Promoter Score 75.57 83.77 81.15 70.00

Gallup Survey (Employee Engagement & 4.30 4.13 4.13 4.50
Employee Wellness)

190 FY 2026 City of Southlake | Budget Book FY 2026 City of Southlake | Budget Book 191