Page 356 - CityofArlingtonFY26AdoptedBudget
P. 356

Leverage Technology

                           Goal 1: Ensure Availability of Information, Programs, and City Services
                                             Objective 2: Implement New Technology
                          Project                   Performance Measure(s)                Department(s)
             LT     Implementation of City-wide   Project Completion            Finance
             1.2.16  Contract Routing Software
             Summary:
                                                                                         Estimated    Actual
                                                                       Milestone
             The Office of Procurement will work with both City                         Completion  Completion
             Secretary’s Office and City Attorney’s Office to implement   Software Implementation  Feb. 2025   Feb. 2025
             an electronic contract routing software for the city. The   Completion
             overall intent of this software is to streamline the routing   Soft Roll Out for Finance   Feb. 2025   Mar. 2025
             process by providing advanced tracking, contract drafting   and CAO
             and electronic signatures. This new software will replace   Train City Departments   Ongoing   Ongoing
             the current outdated “golden rod” process and allow city   on policy, software, and
             staff to execute contracts in a more efficient way.    processes
                                                                 Go-Live City Wide      03/01/2025  May 2025
             Update:
             Testing is ongoing for Finance and City Attorney’s Office.



                                               Leverage Technology

                            Goal 1: Ensure Availability of Information, Programs, and City Services
                                              Objective 2: Implement New Technology
                            Project                    Performance Measure(s)              Department(s)
             LT     PDS – ArlingtonPermits.com      Project Completion           Information Technology and Planning
             1.2.17  Enhancements Phase II                                        & Development Services
             Summary:
                                                                                        Estimated
                                                                       Milestone                       Status
             The Planning and Development Services (PDS) department                    Completion
                                                                                       rd
             aims to enhance the user experience for the         Project Charter       3  Qtr. FY 2024   Complete
             ArlingtonPermits.com website.  The project will focus on   Planning Phase    1 Qtr. FY 2025   Complete
                                                                                       st
             modifying website navigation and improve experience for   Design Phase      1 Qtr. FY 2025   Complete
                                                                                       st
             users in need of assistance.
                                                                                       nd
                                                                 Build Phase           2 Qtr. FY 2025   Complete
                                                                 Implementation Phase     3  Qtr. FY 2025   Complete
                                                                                       rd
             PDS project stakeholders will collaborate with our IT
                                                                                       rd
             Amanda Support team for opportunities to enhance the   Project Closure       3  Qtr. FY 2025   Complete
             ArlingtonPermits.com website. The project team will
             prioritize opportunities for improvement, timelines, and   Update:
             level of effort to establish project resource capacities.   The ArlingtonPermits.com website has been enhanced to
                                                               include new features including but not limited to:
                                                                  •  The ability to save an online application and
                                                                     resume it later for select permits.
                                                                  •  A new receipt that is automatically emailed to the
                                                                     customer upon payment of fees.
                                                                  •  The ability to search for and pay fees based on bill
                                                                     number.
                                                               All new features went live in May and the project has been
                                                               closed out.







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