Page 359 - CityofArlingtonFY26AdoptedBudget

Leverage Technology

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) Department(s)
LT Enterprise IT Project (FY 2022) Project Completion Information Technology and
1.3.2 – Citizen Reporting Tool Communication & Legislative Affairs
Replacement
Summary:
Estimated
Milestone Status
This project is to replace the Ask Arlington app with a Completion
st
new mobile application that is usable on Apple and Project Charter 1 Qtr. FY 2022 Complete
nd
Android devices and provide web platform and texting Release RFP 2 Qtr. FY 2022 Complete
rd
capabilities. The tool will interface with the City’s existing RFP Vendor Selection 3 Qtr. FY 2022 Complete
applications that the Action Center (AC) agents utilize for Contracting 4 Qtr. FY 2022 Suspended
th
their daily business operations. Requirements Re‐ 3 Qtr. FY 2023 Complete
rd
evaluation
Update: Vendor Selection 3 Qtr. FY 2023 Complete
rd
The One View - Ask Arlington App was launched on Implementation Phase 1 Qtr. FY 2025 Complete
st
December 17, 2024. The new app is integrated with Project Closure 2 Qtr. FY 2025 Complete
nd
AMANDA, Cartegraph, and Citibot. The Ask Arlington
Note on Schedule Change: A change order was approved to
service requests may be submitted through the City of extend the project schedule tentatively to March 2025. Some
Arlington website.
delays are attributed to the app store delays, testing, and
Accela decommissioning needs.
Leverage Technology

Goal 1: Ensure Availability of Information, Programs, and City Services
Objective 3: Increase Convenience for the Customer
Project Performance Measure(s) Department(s)
LT Implementation of City-wide Project Completion Finance
1.3.3 Electronic Bidding and
standardization of processes
Summary:
Estimated Actual
Milestone
The Office of Procurement has been utilizing IonWave for Completion Completion
electronic bidding of all formal solicitations since the Fall of Work with Departments 01/01/2024 Ongoing
2020. Electronic bidding streamlines the bidding process to build templates in
by moving all manual tasks to electronic format. It IonWave
improves the bidding process for vendors wanting to Review and train 03/01/2024 Ongoing
participate, which in turn will create more competition. departments on new
Since moving to electronic bidding, the Office of processes
Procurement has seen a decrease in non-responsive bids All solicitations moved to 04/01/2024 Ongoing
and proposals. This business plan will move all city-wide e-bidding
solicitations to e-bidding, with the intent to standardize all
processes. All solicitations for the Water Department and
Construction have been moved to electronic bidding, with
Update: the Procurement staff facilitating the process. Solicitations
The Office of Procurement issued and is currently for Public Works is still ongoing. Office of Procurement is
evaluating proposals for the Triannual RFQ for all capital transitioning to a new electronic bidding platform, Bonfire
departments.
starting in September 2025.

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