Page 363 - CityofArlingtonFY26AdoptedBudget

Support Youth and Families

Goal 1: Create an Environment that Enables our Residents to Flourish and Grow
Objective 1: Implement Support Systems
Project Performance Measure(s) Department(s)
SYF Coordinate with United Way to Number of 211 calls and referrals Grants Management
1.1.1 Improve 211 Outreach and from Arlington residents
Referrals in Arlington
Summary:
Estimated
This initiative is aimed at improving access to community Milestone Status
Completion
resources. Support services include:
UWA will Include 211 May 2021 Complete
• Increased number of providers in the 211 database improvements in their
Work Plan
that serve Arlington residents;
• Improved quality and accuracy of the database City’s CDBG Agreement July 2024 Complete
with UWA will include
resources;
• Increased number of Arlington residents using the 211 Improvement
Metrics
211 system for assistance; and
• Increased number of callers from Arlington receiving UWA Program Year July 2024 Complete
Begins
referral matches.
Track and Report Metrics July 2024 – Ongoing
on a Quarterly Basis June 2025
Update:
Citizens use the 211 Information and Referral hotline to
connect with important resources within Arlington.
rd
During the 3 Quarter of FY 2025, the hotline received
4,543 calls from individuals who needed assistance.

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