Page 186 - CityofSouthlakeFY25AdoptedBudget

Planning & Development Services - Department Goals
CITY-WIDE GOAL: Ensure that strategic
management planning efforts reflect the
community’s desired outcomes, anticipate trends
and risks, and so that system elements produce
measurable outcomes and successes can be
clearly communicated.
Department goal: Strengthen current planning and
development efforts to guide the city’s buildout in
alignment with Southlake’s vision.
Implementation Strategy:
• Provide thorough, accurate, informative
and timely reviews, reports and inspections,
ensuring development is consistent with the
comprehensive plan.
• Establish tracking mechanisms and analyze
development trends to monitor ongoing
City Department Overview
progress concerning land area, building area, and
improved property value.
• Track volume of development cases, code
enforcement actions, and building permits and
inspections.
• Continue implementation of the Building
Inspections Process Improvement program to
identify customer service needs, review permit
process information, and create succession
planning efforts.
CITY-WIDE GOAL: Improve accountability
structures for stronger efficacy by streamlining
systems and reinforcing strategic alignment
throughout all levels of the organization,
through implementation tools such as
departmental business/work plans, business unit
scorecards, comprehensive planning, and other
accountability mechanisms.
Department Goal: Through the development of the
Southlake Comprehensive Plan, identify necessary
capital projects and programs required to meet the
needs and service level demands of the community.
Implementation Strategy:
The department will assist in updating the existing
Comprehensive Plan elements:
• The Water, Wastewater, and Stormwater master
plan elements will address water, sewer and
drainage needs for the community to assist
in prioritizing infrastructure and utility related
projects based on the identified need.
• The Sustainability Plan amendment will primarily
provide direction on economic and fiscal wellness
initiatives.
186 FY 2025 City of Southlake | Budget Book
• The Tourism Master Plan update will provide
guidance on initiatives and policies related to
tourism.
The department will assist in developing newly
identified Comprehensive Plan elements:
• The Community Facilities Plan will systematically
evaluate City owned buildings in terms of
their quality-of-service delivery and prioritize
maintenance and renovation accordingly.
Additionally, the plan will provide a level of
community facilities that meet the needs of both
the existing and projected population.
• The Technology Master Plan will enable residents,
businesses, and the City to work more efficiently,
interact with each other in new and better
ways, and increase the overall quality of offered
services. Additionally, improved technology
will enable the City to streamline operations,
better monitor assets, cut costs, improve existing
services, innovate new services, and improve
communications.
CITY-WIDE GOAL: Provide a proactive system of
support to meet the workplace emotional and
physical needs of the work force, including career
enrichment and training support.
Department Goal: Cultivate a positive work
environment for new and existing employees
that provides opportunities to build connections
with coworkers, encourages career growth and
development, and fosters employee engagement.
Implementation Strategy:
• Encourage employees to attend conferences,
trainings, and other work-related events to
promote career enrichment.
• Host engagement activities for employees to
network/develop connections and learn about
city and department-related projects and
initiatives.
CITY-WIDE GOAL: Establish a customer service
process improvement program.
Department Goal: Continue to work with the
City Secretary’s Office to preserve historical
documents and create easier pathways for internal
and external customers to electronically retrieve
information.