Page 190 - CityofSouthlakeFY25AdoptedBudget

Police Department - Department Goal

CITY-WIDE GOAL: Develop a highly qualified, Department goal: Continue to explore and
motivated, well-trained, and innovative identify creative methods to recruit, hire, and
work force to serve the needs of an evolving retain highly qualified and talented individuals to
community by solidifying a learning culture serve and protect the community.
and implementing recommendations from the
City of Southlake’s Organizational Learning and Implementation Strategy:
Development Strategic Operations Plan. • Engage department employees to assist
with updating the existing recruitment plan
Department goal: Continue to provide timely, and identify new strategies to maximize the
high-quality training that is relevant to the qualified applicant pool.
current and future threat environment. • Update and refresh the current department
recruitment video to expand its reach.
Implementation Strategy: • Develop an effective satellite testing process to
• Ensure all TCOLE certifications and contract expand the qualified applicant pool.
training provider requirements are met and
maintained. CITY-WIDE GOAL: Optimize technology
City Department Overview
• Fully implement the training simulator into resources based on their purpose (Operations
department quarterly trainings and expand its vs. Support).
use to surrounding law enforcement partners.
• Ensure quarterly training addresses current Department goal: Capitalize on technology
threats and crime trends and incorporates to enhance the Police Department’s ability to
deescalation and force options based on reduce or mitigate crime and the fear of crime.
industry best practices.
Implementation Strategy:
CITY-WIDE GOAL: Attract, develop, and • Utilize the new CAD/RMS system to analyze
retain highly qualified employees through the data and identify trends to prevent and
creation and implementation of an innovative address crime through strategic and effective
and strategic recruitment and retention resource deployment.
plan which ensures a diverse applicant pool, • Reevaluate and update the CompStat process
promotes personal growth, fosters employee based on the expanded capabilities of the new
engagement, and includes a dynamic and CAD/RMS system and dashboard.
inclusive training environment throughout an • Provide timely, accurate, and relevant crime
employee’s career. data to inform the community.

Performance Measures

FY 2022 FY 2023 FY 2024 FY 2025
Performance Measure
Actuals Actuals Projection Target

Police response times for Priority 1 2:47 2:51 <2:48 <4:00 Min
calls

Case Acceptance Rate 96% 97% 99> > or = 95%
Police Open Records Response 100% 100% 100% 100%

Voluntary Turnover Rate 1.4% 2.1% 4% < 8%
CALEA Gold Standard Accreditation 100% 100% 100% 100%

190 FY 2025 City of Southlake | Budget Book