Page 192 - CityofSouthlakeFY25AdoptedBudget

Public Works - Department Goals

CITY-WIDE GOAL: Achieve “best in class” Implementation Strategy:
recognition for the development and • Continue implementation of the enterprise
implementation of a strategic management asset management system (EAM).
system that fosters and demonstrates values of • Enhance transparency and communication of
excellence, innovation, integrity, teamwork, and CIP project progress and status.
accountability. • Evaluate internal processes that can be
improved utilizing existing technology.
Department goal: Provide world-class services
to residents, businesses, and visitors. CITY-WIDE GOAL: Develop a highly qualified,
motivated, well•trained, and innovative
Implementation Strategy: work force to serve the needs of an evolving
• Provide services for the safe and effective community by solidifying a learning culture
movement of vehicles throughout town. and implementing recommendations from the
• Implement the City’s Comprehensive Plans City of Southlake’s Organizational Learning and
recommendations through the Capital Development Strategic Operations Plan.
City Department Overview
Improvements Program (CIP).
• Maintain Superior Water Rating. Department goal: Seek training, development,
• Ensure all divisions are meeting the needs of and growth opportunities to enhance
customers. department readiness and resiliency.

CITY-WIDE GOAL: Emphasize “future Implementation Strategy:
readiness” tech initiatives through business unit • Develop plan to attract, retain, and grow
and Corporate Leadership Team collaboration. employees through volatile job market with
high turnover.
Department goal: Utilize and integrate • Cross-train employees across divisions to
technology to advance operational processes, deepen core services knowledge.
department performance, and customer service. • Implement internal matrix teams to address
on-boarding, employee engagement, and other
high-risk initiatives.

Performance Measures

FY 2022 FY 2023 FY 2024 FY 2025
Performance Measure
Actuals Actuals Projection Target

% TCEQ compliance with all water quality 100% 100% 100% 100%
measures
Average Pavement Quality Index (PQI) Score for 82.6 81.1 80.3 81.5
roadways
% Complete of Pavement Management 100% 70% 92% 100%
Assessment (PMA) of projects scheduled
% of investigations of reported illicit discharges
initiated according to City’s Stormwater 100% 100% 95% 100%
Management Plan within 2 business days

192 FY 2025 City of Southlake | Budget Book