Page 140 - CityofSouthlakeFY25AdoptedBudget

1 Ci t y o f S outhlak e S tr a t e gy Map
City of Southlake Strategy Map
2 The mission of the City of Southlake is to provide municipal services that support
the highest quality of life for our residents, a supportive environment for local
INTEGRITY businesses, and unique and special experiences for visitors.
INNOVATION
TEAMWORK We on Our Focus Areas
EXCELLENCE 3 deliver
ACCOUNTABILITY

Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery

We
4 We Serve 4 We Provide 4 We Manage 4 Promote
Strategic Direction
Our Financial The
Customers Stewardship Business Learning &
Growth

We do this by We do this by We do this by We do this by
5 C1 Delivering outstanding F1 Safeguarding the B1 Achieving strong L1 Defining and managing

a professional workplace
public trust through
customer experiences
outcomes through
through innovation, a commitment to continual evaluation culture that supports
passion, and a strong thoughtful planning and and pursuit of better City values and promotes
culture. responsible, conservative practices that improve a positive employee
financial management. core business operations. experience.

C2 Enhancing the sense
of community by F2 Investing to provide & B2 Collaborating with select L2 Fostering positive
proactively creating maintain high quality partners to implement employee engagement.
opportunities for public assets. service solutions Attracting, developing &
community partnerships, Maintaining an L3 retaining a talented and
volunteer involvement, B3 environment of motivated workforce
and citizen engagement.
future readiness by for lasting world-class
understanding and performance.
acting upon the forces,
trends, and coming
challenges affecting
services.
C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives
1 Values 4 Balanced Scorecard Perspectives
2 Mission 5 Corporate Objectives
3 Focus Areas Figure 3
Leadership Structure
Some may notice that our organizational structure (shown on a previous page) looks quite different than
other organizations. Traditionally each city department reports directly to the City Manager or an Assistant
City Manager—and this was the practice in Southlake for many years. As part of the City’s ongoing strategic
evolution to get the best possible results for our citizens, we restructured our organizational framework
in 2016 to provide a more focused leadership approach. Under our revised framework, the City Manager,
Assistant City Manager/Senior Director of Human Resources, Assistant City Manager, Chief Financial Officer,
and the Assistant to the City Manager serve as the core Corporate Team. Each additional quasi-corporate
team member is responsible for a set of corporate functional areas. The Corporate Team continually scans
the horizon and provides strategic direction and oversight to departments, primarily identifying and planning
for high-risk initiatives and helping the organization become ready for the future.

140 FY 2025 City of Southlake | Budget Book