Page 144 - CityofSouthlakeFY25AdoptedBudget
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City of Southlake Scorecard
Measure Target Previous Previous Current Source Timing
Period Period Period
Safety & Security
Citizen Rating > 95% 98% 96% 97% Southlake Biennial
Percent of Citizen Current
respondents rating Satisfaction Period: 2023
performance in Survey
“achieving the
highest standards in
safety and security as
excellent, very good,
or good
Police & Fire CALEA CALEA CALEA CALEA Commission on Every 4 Years
Strategic Direction
Accreditation Gold Gold Gold Gold Accreditation for Current
Status of Standard Standard Standard Standard Law Enforcement Period: 2024
accreditation through Agencies
established law
enforcement and fire CFAI CFAI CFAI CFAI Commission on Every 5 Years
protection programs
Accredited Accredited Accredited Accredited Fire Accredita- Current
Agency Agency Agency Agency tion International Period: 2020
Fire ISO Rating ISO 1 ISO 4 ISO 1 ISO 1 Texas Around Every
Insurance Service Department of 10 Years
Office (ISO) Insurance Current
assignment for Period: 2024
Public Protection
Classification rating
(1 highest rating -10
lowest rating)
NIBRS Crime Rate Persons Previous Persons Persons City of Southlake Annual
Crime incident < 4.0 data 3.23 3.06 CAD/RMS Current
data per thousand Property unavailable Property Property Period: 2023
for crimes against < 17 transitioned 16.2 16.9
persons, property, Society to NIBRS in Society Society
and society < 6.0 FY 2022 5.8 4.31
Fire Dept. CPR Save > 12.4% 20% 33% 5% City of Southlake Annual
Rate ESO and Local Current
Percentage of (Change in Hospitals Period: 2023
patients who survive method of
cardiac events due to calculation)
CPR
Fire Dept. ST < 40.00 24.00 22.17 32.19 City of Southlake Annual
Elevation minutes minutes minutes minutes ESO Data and Current
Myocardial Infarction Local Hospitals Period: 2023
Time required to (Change
assess, transport in medical
patient with STEMI- treatment
type heart attack protocol)
School Safety 1:500 1:592 1:472 1:552 CISD and Annual
Officer to student Southlake Police Current
ratio Department Period: 2023
144 FY 2025 City of Southlake | Budget Book
