Page 133 - CityofGrapevineFY25AdoptedBudget

2021-22 2022-23 2023-24 2023-24 2024-25
PERFORMANCE INDICATORS Actual Actual Budget Estimate Approved

Customer surveys / satisfaction rate 775 / 97% 770 / 98% 775 / 97% 1,000 / 97% 1,050 / 98%
Average facility users per hour 70 80 80 80 85
Individual memberships 17,000 20,050 20,000 20,100 20,200
Room occupancy rate 25% 42% 35% 40% 40%
Room users 149,945 154,764 150,000 151,000 151,000
Annual number of track users 39,112 43,176 35,000 43,000 44,000
Annual number of fitness room users 200,834 201,818 185,000 200,000 202,000
Annual number of racquetball users 8,646 7,807 7,000 7,000 8,000
Annual number of gym users NA 241,000 NA 240,000 245,000
Gross membership revenue $1,000,000 $1,495,000 $1,250,000 $1,403,835 $1,405,000
Point of sale revenue $35,000 $46,000 $40,000 $45,000 $45,000

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