Page 134 - CityofGrapevineFY25AdoptedBudget

FY 2024-25 APPROVED OPERATING BUDGET
General Fund
Parks and Recreation – Hospitality
100-312-010

Division Description
The Parks and Recreation Hospitality Division is responsible for expanding catering and hospitality opportunities
for department-sponsored events. The division manages and maintains an inventory system for non-perishable, eco-
friendly paper products used by all divisions within the Parks and Recreation Department. Additionally, the division
monitors and tracks concession margins, including staffing and cost of goods expenditures, following national
industry guidelines to maximize profit for program operations. The division is also dedicated to fostering a high
level of customer service by focusing on staff development and training.

FY24 Division Accomplishments
 Updated all operational guidelines, including the employee manual and employee checklists.
 Successfully implemented a new menu design and updated concession signage, adhering to all department
brand guidelines.
 Managed customer wait time effectively by reducing some menu items and introducing a drink-only line,
which resulted in a 21% increase in customers served.
 Cashless System Implementation: Streamlined operations, enhancing productivity and delivering over
$10K in savings.
 Facility Enhancements: Upgraded stands with new equipment and furniture, improving grill performance,
reducing customer wait times and boosting overall operational efficiency. Resulting in a 3% increase in
sales, from $519,725 in FY23 to $532,809 in FY24, despite several months of closure at the Oak Grove
Softball Complex due to flooding and additional weather-related disruptions.
 Introduction of ICEE Products: Launched ICEE frozen beverages, driving a 50% revenue increase—from
$32K in FY23 with the previous frozen beverage offering to $64K in FY24.
FY25 Division Goals and Objectives
 Manage and maintain catering and hospitality opportunities for department-sponsored events.
 Oversee the inventory system for non-perishable, eco-friendly paper products used by all divisions within
the Parks and Recreation Department.
 Monitor and track concession margins, staffing, and cost of goods expenditures per national industry
guidelines to maximize revenue ratios for program operations.
 Foster a culture of high-level customer service through continuous staff development and training.

2021-22 2022-23 2023-24 2023-24 2024-25
EXPENDITURES BY OBJECT Actual Actual Budget Estimate Approved

Personnel 300,555 364,673 331,561 355,517 353,839
Supplies 237,755 240,708 229,250 228,792 230,250
Maintenance 4,802 2,746 3,000 2,994 5,000
Services 24,230 18,436 24,155 24,107 21,155
Capital Outlay 4,942 - 10,000 9,980 10,000

Total 572,284 626,563 597,966 621,389 620,244

.
.

126 Back to Table of Contents
of
Table
of
Contents
Contents
Back
Back
to
Table
to