Page 90 - FY 2025 Adopted Operating Budget and Business Plan

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Support Youth and Families

Goal 1: Create an Environment that Enables our Residents to Flourish and Grow
Objective 1: Implement Support Systems
Project Performance Measure(s) Department(s)
SYF Coordinate with United Way to Number of 211 calls and referrals Grants Management
1.1.2 Improve 211 Outreach and from Arlington residents
Referrals in Arlington
Summary:

Estimated
City staff will work with United Way Arlington (UWA) to Milestone Completion Status
improve the 211 Information and Referral hotline for
Arlington residents. Improvements will include: UWA will Include 211 May 2021 Complete
• increased number of providers in the 211 improvements in their
database that serve Arlington residents; Work Plan
• improved quality and accuracy of the database City’s CDBG Agreement July 2024 Complete
resources; with UWA will include
• increased number of Arlington residents using 211 Improvement
the 211 system for assistance; and Metrics
• increased number of callers from Arlington UWA Program Year July 2024 Complete
receiving referral matches. Begins July 2024 – Ongoing
Track and Report Metrics

on a Quarterly Basis June 2025

Support Youth and Families

Goal 1: Create an Environment that Enables our Residents to Flourish and Grow
Objective 1: Implement Support Systems
Project Performance Measure(s) Department(s)
SYF Family Self-Sufficiency Program Increase the number of families participating Housing
1.1.1 in the Family Self-Sufficiency Program

Summary:
As the housing authority’s portion of rent is reduced,
The Family Self-Sufficiency (FSS) Program is a voluntary that savings in rent is put in an escrow account to be
component of the Housing Authority’s Housing Choice held for the FSS participant. If they graduate from the
Voucher (HCV) program. program, the escrow balance is given to the graduate
with no restrictions on its use (however they are given
Households or individual enrolled in the FSS program guidance about paying off debt, increasing savings
work with their case manager to achieve established accounts, etc.).
goals. Their goals are unique to themselves, but often
relate to savings, education, employment, and credit The FSS program was revamped in FY 2023 and rebranded
score. HUD mandates 2 goals be completed to to Assistance Plus. Housing’s goal is to enroll 5 new FSS
graduate; being off welfare and employed full time. participants each quarter in FY 2024.

Participants enter into a 5-year contract but can
graduate early if they’ve achieved their goals. A
snapshot of their income is recorded as a baseline when
they enter the program. HCV participants pay 30% of
their income toward rent, and the housing voucher pays
the balance. During their contract period, if their
income increases, their share of rent also increases.

FY 2025 Adopted Budget and Business Plan 81 City of Arlington, Texas