Page 153 - Southlake FY24 Budget

Community Services

The Community Services Department mission it to create world class experiences and be the premier
destination for lifelong memories.

ADMINISTRATION PARKS

COMMUNITY COMMUNITY City Department Overview
SERVICES RELATIONS

EVENTS &
RECREATION
HOSPITALITY

121.48 $7,697,493 14.6%

General Fund Budget
FTE of the total General Fund

Community Services Strategy Map
C ommuni t y S erv ic e s S tr a t e gy Map
Our mission is to create world-class experiences. Our vision is to be the premier
destination for life-long memories.
INTEGRITY
INNOVATION We deliver on Our Focus Areas
TEAMWORK
EXCELLENCE
ACCOUNTABILITY
Safety & Infrastructure & Partnerships & Performance
Security Development Volunteerism Management &
Service Delivery

We
We Serve We Provide We Manage Promote
Our Financial The
Customers Stewardship Business Learning &
Growth
We do this by We do this by We do this by We do this by
C1 Creating world-class F1 Intentional planning and B1 Achieving strong service L1 Attracting and retaining
recreational and park conservative financial outcomes through a talented and motivated

experiences that management practices, innovative process workforce by setting a
promote wellbeing, including adhering to improvement and better strong foundation for
success through a well-
pursuit of personal cost recovery initiatives practices for parks and developed, fun, and
enjoyment, and create and goals, promoting recreation professionals. comprehensive onboarding
life-long memories volunteer opportunities, Collaborating with select program.
and partnering with B2
C2 Enhancing the sense of community organizations partners to implement L2 Creating a culture that
community through well that enhance our service solutions. maximizes employee’s
run recreational, parks, customer service strengths, grows customer
hospitality, and customer service and innovation, and
motivates employees to be
relations programs, and F2 Being future-ready by engaged in their jobs every
fostering partnerships, evaluating department day.
citizen engagement, and resources, investing
volunteer opportunities. in high quality assets, L3 Proactively planning for
and protecting those the future by providing
leadership and professional
assets through the Asset development opportunities
Replacement Plan. to prepare employees for
the next step in their careers
C = Customer Objectives F = Financial Objectives B = Business Objectives L = Learning & Growth Objectives
FY 2024 City of Southlake | Budget Book 153